Med Asst/Patient Care Coord

Methodist Health System•Dallas, TX

2d•Onsite

About The Position

The Medical Assistant patient Care Coordinator professional is to serve as a liaison between health care providers and patients. Duties include triaging patient phone calls, documentation of all actions, communications and assisting with clinic visits as needed. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.

Requirements

High school Diploma or Equivalent required
1 year experience in direct patient contact in a medical setting
Proficient with technical office equipment including computers, printers, fax, copiers and telephones
Strong proficiency using Microsoft Office products
Strong oral and written communication skills
Uses good problem solving skills.
Strong process orientation
Detail oriented, logical, and methodological approach to problem solving
Ability to provide vision and leadership
Ability to plan and schedule the work of others
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment
Ability to travel to satellite clinics

Nice To Haves

Successful completion of Medical Assistant Program preferred
Bilingual skills preferred

Responsibilities

Communicate clearly and openly
Build relationships to promote a collaborative environment
Be accountable for your performance
Always look for ways to improve the patient experience
Take initiative for your professional growth
Be engaged and eager to build a winning team
Assist team members, help develop team cohesiveness and alignment with departmental goals
Assess daily work load to determine volume and urgency; prioritize and adapt to changing patient, physician and professional allied health provider workflow
Enter appropriate, Evaluation, pre- and post- transplant data, test/procedure results obtained from external and internal sources into transplant data base
Obtain lab and other clinical data required maintaining patients' appropriate MELD score
Monitor pre- and post- transplant patient clinical data and assure data is reviewed by a physician as require
Obtain and communicate test results to patients as directed
Communicate patient concerns to appropriate health care provide
Mail appropriate correspondence to all referral sites, referring physicians and patients in a timely manner
Notify health care provider of test results in a timely manner