Med Admin Tech

CHARLOTTE BEHAVIORAL HEALTH CARE INC•Punta Gorda, FL

4d•$17 - $19•Onsite

About The Position

The Med Admin Tech assists nursing staff, providers (APRN and/or Psychiatrist), and the Chief Medical Officer (CMO) with day-to-day clinic responsibilities in a fast-paced, open-access behavioral health outpatient setting. The role establishes a helping relationship and communicates effectively with patients and/or guardians while protecting privacy and respecting cultural issues. The position supports clinic and patient-record operations by obtaining and documenting vital signs, height, and weight when needed; gathering information to keep the Electronic Health Record (EHR) accurate; staging documentation; answering and routing calls and messages; and completing urine drug screens when needed. The technician reviews treatment/service plans on behalf of a provider, monitors EHR information for accuracy, and documents contacts and interactions appropriately. The role also assists the team with caseload monitoring and attempts to re-engage patients who are due for routine appointments. The position is full-time and located at 1700 Education Ave, Punta Gorda, Florida. The listed hourly pay range is $16.50–$18.50.

Requirements

High school diploma or equivalent.
Minimum of two years of medical or behavioral health experience.
Current licensure, certification, and registration, including completion of continuing education requirements.
Ability to pass a Level II background clearance and drug test.
Valid Florida driver's license, insurance, and a safe driving record.
Complete CBHC New Hire Orientation (NHO) within the first two months of employment.
Maintain high standards of ethical and professional conduct and adhere to agency policies and procedures.
Ability to use a computer.
Attention to detail.
Ability to work independently and as part of a team, in collaboration with community partners.
Ability to manage stressful situations and display appropriate work demeanor and boundaries.
Ability to demonstrate excellent customer service.
Strong oral and written communication skills.
Ability to perform repetitive tasks.
Ability to sit or stand for extended periods.
Ability to safely operate a motor vehicle in all driving conditions.
Ability to lift up to 10 pounds.

Nice To Haves

Experience working with a co-occurring population.

Responsibilities

Assist nursing staff, providers (APRN and/or Psychiatrist), and the CMO with day-to-day clinic responsibilities.
Establish a helping relationship and communicate effectively with patients and/or guardians in a behavioral health outpatient setting.
Complete and document vital signs, height, and weight when needed.
Obtain and document necessary information from patients and/or guardians to keep the EHR updated with correct information.
Stage documentation in the EHR as required.
Answer and route calls and messages.
Complete urine drug screens (UDS) when needed.
Review treatment/service plans on behalf of a provider, demonstrating understanding of cultural issues and privacy rights.
Interact respectfully and effectively with patients, natural/paid supports, co-workers, and other stakeholders.
Review and monitor EHR information to ensure accuracy.
Document contact attempts and interactions with patients, guardians, referral sources, and others appropriately in the EHR.
Assist the team with monitoring caseload and attempt to re-engage patients by phone when they are due for routine appointments.

Benefits

Career growth opportunities.
Dental, vision, health, and life insurance for full-time employees.
Employee Assistance Program (EAP).
Employer-sponsored contribution to a Health Savings Account (HSA) with a qualifying insurance plan.
Paid Time Off (PTO).
11 paid holidays.
403(b) retirement plan, with a 9% employer contribution for eligible employees.
Tuition reimbursement.
Public Service Loan Forgiveness (PSLF) eligibility for qualifying staff.
Health Resources and Services Administration (HRSA) loan repayment eligibility for qualifying staff.