MECM Engineer

CACI International•Chantilly, VA
•$75,200 - $158,100

About The Position

CACI is seeking a Microsoft Endpoint Management (MEM) Engineer specializing in Microsoft Endpoint Configuration Manager (MECM, formerly SCCM) to support the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The engineer will join a team designing and implementing an enterprise Unified Endpoint Management (UEM) solution capable of managing Windows and Bring Your Own Approved Device (BYOAD) endpoints. The EITaaS program delivers enterprise IT service management, service desk, endpoint management and security, field support, and end-user device lifecycle support to help the DAF shift its focus from IT operations to mission operations. The position supports the design, implementation, operation, and maintenance of the enterprise MECM infrastructure and related MECM/Intune capabilities.

Requirements

  • Active DoD Secret clearance.
  • Security+ certification or compliance with DoD 8570/IAT II requirements.
  • 10 or more years of relevant experience; a bachelor's degree in an applicable field may substitute for five years of experience.
  • Experience testing, deploying, and troubleshooting Microsoft and third-party software updates.
  • Experience building and deploying application packages in SCCM 2012/MECM Current Branch.
  • Experience managing a large MECM infrastructure.
  • Experience managing Windows servers and workstations; mobile-device experience is a plus.
  • Experience with Adaptiva OneSite/Client Health.
  • Experience working in a DoD environment.
  • Familiarity with STIG requirements.
  • Familiarity with ITILv4.
  • Familiarity with Agile Scrum methodologies.
  • Strong skills with Microsoft Office tools, including Excel, Word, Project, and Visio, and with SharePoint.
  • Excellent verbal and written communication skills.

Nice To Haves

  • Experience with ServiceNow.
  • Experience with Tanium.
  • Ability to act independently to expose and resolve problems.
  • Experience managing mobile devices.

Responsibilities

  • Assist with the design and implementation of the MECM/Intune solution for the DAF.
  • Ensure the solution design is scalable to meet DAF needs and growth.
  • Establish procedures based on industry best practices for routine and zero-day patch management.
  • Deploy applications and application updates according to defined criteria.
  • Remediate failed patch or application issues and patching conflicts.
  • Create documentation and standard operating procedures for new procedures and manual tasks to support handoffs and cross-training.
  • Operate and maintain the enterprise MECM infrastructure.
  • Track relevant SLAs/SLRs and provide reports as required.
  • Collaborate with DAF enterprise and program security teams to meet requirements within allotted timeframes.
  • Communicate effectively and collaboratively with customers, stakeholders, and peers.

Benefits

  • Flexible time off benefit.
  • Learning resources and learning and development opportunities.
  • Healthcare benefits.
  • Wellness benefits.
  • Financial and retirement benefits.
  • Family support benefits.
  • Continuing education benefits.
  • Time off benefits.
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