MECM Engineer

CACI • Chantilly, VA

4d

About The Position

CACI is seeking a Microsoft Endpoint Management Engineer specializing in Microsoft Endpoint Configuration Manager (MECM, formerly SCCM) to support the Department of the Air Force Enterprise IT as a Service (EITaaS) program. The engineer will join a team responsible for engineering and implementing an enterprise Unified Endpoint Management solution capable of managing Windows and Bring Your Own Approved Device endpoints. The program provides enterprise IT service management, service desk, endpoint management and security, field support, and end-user device lifecycle support to help the DAF focus on mission operations.

The MECM Engineer assists with designing, implementing, operating, and maintaining the enterprise MECM infrastructure and related MECM/Intune solution. The role establishes patch-management procedures, deploys applications and updates, resolves deployment issues, tracks service-level measures, documents procedures, and collaborates with customers, stakeholders, and security teams. The position is regular, full-time, requires an active DoD Secret clearance, and may involve up to 10% local travel.

Requirements

• Active DoD Secret clearance.
• Security+ certification or compliance with 8570/IAT II requirements.
• 10 or more years of relevant experience; a bachelor's degree in an applicable field may substitute for 5 years of experience.
• Experience testing, deploying, and troubleshooting Microsoft and third-party software updates.
• Experience building and deploying application packages in SCCM 2012/MECM Current Branch.
• Experience managing a large MECM infrastructure.
• Experience managing Windows servers and workstations; mobile-device experience is a plus.
• Experience with Adaptiva OneSite/Client Health.
• Experience working in a DoD environment.
• Familiarity with STIG requirements, ITILv4, and Agile Scrum methodologies.
• Strong skills with Microsoft Office tools, including Excel, Word, Project, and Visio, and SharePoint.
• Excellent verbal and written communication skills.

Nice To Haves

• Experience with ServiceNow.
• Experience with Tanium.
• Ability to act independently to expose and resolve problems.

Responsibilities

• Assist with the design and implementation of the DAF MECM/Intune solution, ensuring it is scalable to meet enterprise needs and growth.
• Establish procedures based on industry best practices for routine and zero-day patch management.
• Deploy applications and application updates according to defined criteria.
• Remediate issues involving failed patches, applications, and patching conflicts.
• Create documentation and standard operating procedures for new procedures and manual task steps to support hand-offs and cross-training.
• Operate and maintain the enterprise MECM infrastructure.
• Track relevant SLAs/SLRs and provide reports as required.
• Collaborate with DAF enterprise and program security teams to meet requirements within allotted timeframes.
• Communicate effectively and collaboratively with customers, stakeholders, and peers.

Benefits

• Flexible time-off benefit.
• Learning resources and learning and development opportunities.
• Healthcare, wellness, financial, retirement, family support, continuing education, and time-off benefits.
• Competitive compensation and benefits options designed to support employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed