Mechanical Technician

Bowe Systec North-America Inc • St. Charles, IL

10d

About The Position

BOWE US, a wholly owned subsidiary of BOWE Group, supplies production mail and parcel automation equipment and supports customers throughout North America. Service technicians work at various customer sites to service equipment and perform preventive maintenance.

The Mechanical Technician uses technical skills and knowledge to perform preventive maintenance, diagnose problems, and make necessary repairs. When equipment is out of service, the technician works to return it to production while following company procedures for repairs, safety, and escalations. This is a customer-facing role, and providing a positive customer experience is important.

BOWE provides tools, work shirts, practical on-the-job and factory-certified training, factory documentation, and local and national technical support resources. Facilities are indoors and climate controlled, with an organized work environment focused on safety. The company offers an attractive benefits package and competitive pay, with shift premiums for second- and third-shift technicians.

Requirements

• Strong customer relations skills.
• Excellent analytical and problem-solving skills.
• Ability to read schematics.
• Proficiency in Windows operating systems.
• Ability to apply mechanical and electrical systems knowledge to troubleshoot machine problems; repairs are approximately 80% mechanical and 20% electrical, with a software component.
• Ability to maintain focus under pressure while retaining a positive attitude.
• Technical background in electronics and/or mechanics is relevant.

Nice To Haves

• An advanced degree in electronics or mechanics is preferred.
• Experience in electro-mechanical work, mechatronics, automation, robotics, automotive mechanics, facilities maintenance, equipment operation, or field service.

Responsibilities

• Perform preventive maintenance on production mail and parcel automation equipment.
• Diagnose machine problems and perform necessary repairs.
• Work to return out-of-service systems to production.
• Follow company procedures for proper repairs, safety, and escalations.
• Provide a positive experience for customers at customer sites.

Benefits

• Tools provided.
• Company work shirts provided.
• Practical on-the-job training and factory-certified training.
• Access to factory documentation and local and national technical support resources.
• Indoor, climate-controlled facilities and an organized work environment focused on safety.
• Attractive benefits package and competitive pay.
• Shift premiums for second- and third-shift technicians.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed