Mechanic Technician

Aramsco•Santa Fe Springs, CA

About The Position

Aramsco is seeking a Mechanic/Service Technician to diagnose, repair, and service commercial equipment used in the cleaning, restoration, and surface-preparation industries. The role covers a range of equipment, including gas engines, truck-mounted and portable carpet-cleaning equipment, floor-cleaning machines, duct-cleaning and deodorizing equipment, dehumidifiers, air scrubbers, air movers, and HEPA vacuums. The technician uses testing equipment, troubleshooting guides, and manufacturer repair manuals, and helps coordinate service work with customers, vendors, other technicians, and store staff. The position also involves creating service orders and repair bids, scheduling appointments, communicating estimates and service needs to customers, ordering parts, and helping meet service department quality and productivity goals. Technicians are expected to maintain tools and shop equipment properly and keep work areas clean, organized, and safe.

Requirements

Two or more years of experience preferred in commercial cleaning and restoration equipment, small engine repair and maintenance, pressure washer repair and maintenance, or vehicle repair and maintenance.
Valid driver license and a clean driving record, with no DUI or careless/reckless driving on the motor vehicle record in the past three years.
High school diploma or equivalent.
Own a basic set of mechanic’s tools.
High technical skill, mechanical aptitude, and attention to detail.
Efficient and accurate equipment diagnosis and problem-solving skills.
Work safely and use safety glasses, hearing protection, and other safety protection.
Ability to focus and complete quality work in a timely manner.
Ability to regularly lift 50+ pounds.
Professional appearance and demeanor, good written and oral communication skills, and basic computer skills.
Occasional overtime work is required.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Accurately diagnose and repair equipment systems and components used in commercial cleaning, restoration, and surface preparation.
Use testing equipment, troubleshooting guides, and manufacturer repair manuals appropriately.
Evaluate and communicate additional equipment repair and service needs.
Meet or exceed service department quality and productivity goals.
Follow supervisors’ instructions and collaborate with service department and store staff; assist others when needed.
Use and maintain shop equipment and tools properly.
Keep work areas clean, organized, and safe.
Create service orders for equipment received for repair.
Schedule service and repair appointments with customers and maintain appointments in scheduling software.
Communicate with customers in person, by phone, and by email.
Create repair and service bids and present estimates to customers.
Coordinate shop workload with other technicians and service work with other store employees.
Order parts and coordinate with vendors.