Mechanic/Technician Associate (Family Entertainment Center)

Round1•Santa Ana, CA

18h•Onsite

About The Position

Round One Entertainment is looking to hire a part-time, non-exempt Mechanic/Technician. The Mechanic is responsible for the operations of an amusement arcade and/or bowling machines. His/her job is to oversee, maintain, and repair arcade and bowling machines.

Requirements

The Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc).
Two-year related experience; or equivalent combination of education and experience is preferred.

Responsibilities

Assist Facilities Manager in servicing and maintaining the facility, bowling equipment, and amusement arcade games.
Responds to customer complaints of machine malfunctions; analyzes the mechanism to find the root of the problem.
Responds to error calls for any bowling, amusement arcade, spo-cha equipment issues.
Maintain support and communication programs designed to promote products or services for the Bowling and Amusement Departments.
Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
Stay informed on company’s policies and procedures under the direction of Facilities Manager as they relate to the Bowling and Amusement Departments.
Follows up to complete any assigned work.
Other tasks as assigned by Facilities Manager/Supervisor and/or General Manager.
Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs.
Keeps a clean and organized workshop.
Updates the R1/manufacturer’s preventative maintenance charts for the bowling center equipment as posted.
Conducts maintenance and repairs on bowling lanes, pinsetters, oiling machines and other bowling related equipment.
Must successfully complete the mechanic training programs for the pinsetter type of their assigned center, as well as any other training programs developed for their position.
Assist Facility Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines.
Conducts maintenance and repairs on arcade machines.
Must successfully complete the mechanic training programs designed for their position.
Perform maintenance and repair tasks of the Facility.
Able to readily identify the most common problems with equipment such as controls and audio systems.
Performs maintenance and repair tasks.
Keeps a clean and organized workshop.
Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
Other duties may be assigned.
Maintains high ethical standards in the workplace.
Reports all irregular issues and problems to upper management for a solution.
Maintains good communication with all employees and outside contacts.
Complies and maintains confidentiality of all company policies and procedures.
Responsible for maintaining a clean and safe working area.