Meat Supervisor

Meijer•Cleveland, OH

About The Position

The Meat Supervisor plans, directs, and supervises team members in the day-to-day operations of the department. The role serves as a mentor and coach, implements strategies to improve customer service and sales, and ensures customer needs are met quickly and efficiently. The supervisor maintains the department’s appearance, product presentation, and compliance with company standards, with particular attention to prime shopping hours. The position is responsible for staffing, selection, and hiring; team development and succession planning; disciplinary documentation and recommendations concerning discharge; and the department’s profit and loss, sales, and shrink. The supervisor models courteous, friendly, and efficient service, communicates the Meijer Friendly Initiative, ensures required training is completed, and promotes a safe work environment. The role spends most of its time in the store communicating with customers and team members. Reliable and consistent attendance is required, and other duties may be assigned.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root-cause issues.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to teach suggestive selling.
Ability to lead an organization that practices working safely at all times.
Ability to mentor team members throughout the organization, including SDITs, hourly team members, and team leaders.
Successful completion of all required certifications.
Reliable and consistent attendance.

Nice To Haves

Rotational assignments in other store areas such as meat, bakery, produce, and deli.
Customer service and product flow experience.

Responsibilities

Plan, direct, and supervise team members in the day-to-day operations of the department.
Provide courteous, friendly, and efficient service to customers and team members and maintain a positive company image.
Implement strategies to improve customer service and drive sales while ensuring customer needs are met quickly and efficiently.
Maintain store and department appearance, product presentation, and company standards, especially during prime shopping hours.
Manage staffing, selection, and hiring to meet staffing needs.
Promote succession planning by identifying development needs, providing career paths, and participating in promotion decisions.
Document and apply disciplinary actions and make recommendations concerning discharge.
Manage department P&L, achieve sales goals, and maintain shrink.
Model exceptional, fast, and friendly customer service and teach suggestive selling.
Communicate the Meijer Friendly Initiative in team meetings and conversations.
Mentor and coach team members to exceed customer service and sales goals and maintain department standards.
Ensure team members are thoroughly trained and complete all required training and certifications.
Spend the majority of work time in the store communicating with customers and team members to support exceptional service.
Promote a safe work environment.
Maintain reliable and consistent attendance.
Perform other duties as assigned.