Traveling Meat Journeyperson (Metro Milwaukee)

Outpost Natural Foods•Milwaukee, WI

5d•Onsite

About The Position

This position ensures the highest level of service to both internal and external customers. The Meat Journeyperson is responsible for making all standard and required cuts on various types of meat and seafood, including beef, veal, lamb, pork, poultry, and seafood. The role involves working in a fast-paced retail environment with exposure to moving mechanical parts and cold conditions. The position requires working during busy retail times, including weekends, afternoons, and evenings. Key responsibilities include providing excellent customer service, managing department operations, ensuring proper food handling and sanitation, receiving and stocking orders, upholding safety guidelines, and participating in inventory and department resets. Additionally, the role involves personnel management, such as delegating duties, motivating staff, covering shifts, and assisting in training.

Requirements

Outstanding customer service skills
Experience in meat cutting with superior meat cutting skills
Knowledge of Department of Agriculture’s sanitation regulations
Ability to appropriately delegate work duties and motivate staff
Displayed skill in the use of a knife
Ability to follow through on systems, procedures and policies
Attention to detail and good organizational skills
Ability to handle multiple demands, work under time pressures, and meet deadlines
Willingness to be open, to learn, and take on new responsibilities
Demonstrate objectivity, neutrality and calmness under pressure
Regular, predictable attendance
Effective communication skills in English
Ability to read and comprehend instructions
Ability to appropriately delegate work duties and motivate staff
Demonstrated ability to follow through on commitments
Ability to work in a fast paced environment
Ability to make decisions based upon knowledge without supervision
Standing, walking, bending, sitting, reaching
Using hands or fingers to handle or feel
Specific vision ability: close vision, distance vision, color vision, depth perception, and adjust focus
Regular use of sharp cutting instruments
Ability to taste and smell
Ability to work in a cold climate
Ability to lift up to 80 lbs.

Responsibilities

Treat people fairly, consistently, and with respect.
Ensure efficient, informative, and friendly service according to established customer service vision and standards.
Ensure professional and friendly service from all meat staff.
Ensure customers are greeted and assisted in a timely manner.
Handle customer questions and complaints.
Provide product information and educational materials to customers and staff.
Be knowledgeable of products to make recommendations to customers.
Make all standard and required cuts on beef, veal, lamb, pork, poultry, and seafood.
Properly handle and store all product according to department standards and the Department of Agriculture’s guidelines.
Ensure displays and shelves are fully stocked and rotated.
Ensure that unsellable items are properly disposed. Accurately record credits, losses, and transfers.
Ensure that all meat & seafood displays, coolers, equipment, cutting room, and storage areas are in clean, orderly condition, and meet health department standards.
Receive and stock orders in a timely manner. Check condition of product and invoices for accuracy upon delivery. Ensure correct product rotation.
Uphold department safety guidelines to ensure the safety of all department staff.
Uphold department’s sanitation standards and health department requirements for food storage and handling. Ensure staff do the same.
Participate in department resets and quarterly inventory.
In absence of department coordinator order product for department to ensure and adequate supply of products.
Attend department meetings as scheduled.
Perform duties included in department clerk and apprentice job descriptions.
Delegate duties to meat staff and ensure they are always busy.
Positively encourage department staff to excel at their job.
Replace vacant shifts when call ins, etc. occur. Notify manager of these occurrences.
Assist in training department staff.
Assist meat staff in following department standard operating procedures.
Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents.
Keep store orderly and clean.
Maintain a positive attitude.
Perform other duties as assigned by department coordinator or supervisory staff.