MEAT/DEPT LEADER

The Kroger Co.•Racine, WI

About The Position

The Meat Department Leader plans, organizes, trains, and directs Meat department associates; performs production and customer service functions; and works to maximize store sales and profits. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position oversees department operations, including customer relations, security awareness, temperature-log accuracy, pricing and merchandise displays, product rotation and freshness, department budgets and goals, employee training and development, and compliance with company policies. The leader supervises and coaches direct reports, provides performance feedback, and makes recommendations concerning personnel actions. The role also supports customers who are minors, individuals with special needs, or older adults and must perform essential functions with or without reasonable accommodation.

Requirements

Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Abilities and skills for effective production, merchandising, and customer service related to preparing and selling products.
Understanding of key components of department operations.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Willingness to work weekends and holidays.

Nice To Haves

Meat work experience or similar experience in food preparation.
A past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Responsibilities

Develop customer relations through friendliness, courtesy, and implementation of company policies; assist with store security and handle customer complaints.
Maintain accurate department temperature logs and train and follow up with associates on their use.
Perform and direct pricing and merchandise displays; maintain signage, product rotation, freshness, quantity, quality, and space allocation.
Provide input on department budgets, goals, and results.
Train and develop Meat department employees, emphasizing customer courtesy, productivity, and proper use of technical skills.
Implement company programs and follow policies and procedures, including those that maintain a workplace free of unlawful harassment or discrimination.
Make recommendations concerning hiring, firing, discipline, demotion, transfer, and evaluation of Meat department associates.
Promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
Manage people and organize workloads.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and without confrontation.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.