MEAT/DEPT LEADER

The Kroger Co.•Novi, MI

About The Position

The Meat Department Leader plans, organizes, trains, and directs Meat department associates while performing production and customer service functions to maximize store sales and profits. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The leader develops customer relations, oversees merchandising and department operations, maintains accurate temperature logs, and trains associates in customer service, productivity, and technical skills. The position also supports department goals and budgets, implements company programs and policies, coaches and evaluates direct reports, and makes recommendations regarding staffing decisions.

Requirements

Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Ability to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
Skills and abilities for effective production, merchandising, and customer service related to preparing and selling products.
Understanding of key components of department operations.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Willingness to work weekends and holidays.

Nice To Haves

Meat work experience or similar experience in food preparation.
A past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Responsibilities

Develop customer relations through friendliness, courtesy, and implementation of company policies; assist with store security and handle customer complaints.
Maintain accurate department temperature logs and train associates to record temperatures correctly.
Perform and direct pricing and merchandise displays; maintain signage, product rotation, freshness, quantity, quality, and space allocation.
Provide input on department budgets, goals, and results.
Train and develop Meat department employees in customer courtesy, productivity, and technical skills.
Implement company programs and policies, including policies that maintain a work environment free of unlawful harassment or discrimination.
Make recommendations regarding hiring, firing, disciplining, demoting, transferring, and evaluating department associates.
Promote and communicate company initiatives and process improvements to direct reports.
Manage people and organize workloads.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
Handle customer and business information with honesty and integrity; follow directions and seek assistance when needed to resolve issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.