Meat Cutter - Back up - AVAILABILITY REQUIRED 6AM TO 9:30PM

New Seasons Market•Happy Valley, OR

About The Position

The Meat Cutter - Backup assists the Lead Meat Cutter with processing beef, lamb, and pork products and is responsible for ordering and maintaining the production schedule. The role provides exceptional customer service and contributes to a positive, collaborative team environment. The position requires availability between 6:00 a.m. and 9:30 p.m.; schedules may include evenings, weekends, and holidays based on business needs and may change seasonally or due to staffing needs. The position supports cutting, trimming, processing, ordering, inventory, production scheduling, merchandising, and department operations. It wraps, weighs, and prices products in accordance with department policy and applicable regulations, supports customer product selection and special orders, and helps maintain inventory, product quality, cleanliness, safety, and excellent department conditions. The employee must complete and maintain required food and work safety trainings or certifications, follow company policies and applicable regulations, and uphold the company's values, sustainability program, and inclusive workplace practices. Work takes place in a grocery store, including potentially wet or slippery surfaces, moderate noise, and temperature extremes in coolers and freezers. Depending on location, the role may involve working outside in any temperature, stairs or elevators, and exposure to allergens or chemicals. This is a medium/heavy physical-work level: standing and walking are frequent to continuous, sitting is seldom required, and climbing stairs, step stools, or ladders may be occasional. Hand and wrist use for grabbing, twisting, and pulling is frequent. The employee may occasionally lift up to 100 pounds with a team lift and frequently lift, push, pull, or carry objects weighing 50 pounds; team lifts are encouraged for objects over 50 pounds. Reasonable accommodations are available to qualified applicants and employees with disabilities.

Requirements

Prior meat cutting or meat fabrication experience is required.
Must complete and maintain any required food and work safety trainings or certifications.
Must be available to work within the stated 6:00 a.m. to 9:30 p.m. availability window; in-store schedules may include evenings, weekends, and holidays.
Ability to occasionally lift up to 100 pounds while participating in a team lift and frequently lift, push, pull, or carry objects weighing 50 pounds.
Ability to frequently stand and walk throughout a shift, use hands and wrists for grabbing, twisting, and pulling, and occasionally climb stairs, step stools, or ladders as required by location.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Ability to follow company policies, food and work safety requirements, applicable regulations, and department guidelines.

Nice To Haves

Previous customer service, food service, retail, or grocery experience.
Knowledge of retail Meat and Seafood departments; butcher shop or meat fabrication industry experience is acceptable.
Previous supervisory experience.

Responsibilities

Wrap, weigh, and price meat and seafood products according to department policy, dating requirements, and government regulations, including tare-weight and COOL Act requirements.
Work with the Lead Meat Cutter to cut, trim, and process meat and seafood items according to company standards.
Fill in for and support cutting, ordering, inventory, and other work when the Lead Meat Cutter is absent.
Support meat-product ordering based on anticipated sales and seasonal needs, and maintain inventory levels that support sales and margin goals.
Maintain professional relationships with vendors.
Stock, rotate, and face cases; follow merchandising standards, category schematics, quality standards, and expiration dates.
Stay aware of industry trends, advertisements, promotions, holidays, and events, and implement plans for weekly ads, events, and holidays.
Partner with the Lead Meat Cutter to assess and adjust production needs, implement the production schedule, maintain production levels, and update the production guide.
Partner with department management to maintain department appearance, cleanliness, signage, staffing, and service levels.
Receive and unload merchandise; verify quality, count, and condition, and communicate issues to management and the merchandising team.
Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
Maintain familiarity with department products, terminology, cuts, recommended uses, vendors or suppliers, and product labeling, while continuing to learn.
Follow company organic standards and complete customer special orders thoroughly, including follow-through as needed.
Maintain accurate pricing and signage that meet merchandising standards.
Follow company procedures for processing invoices, transfers, and credits.
Handle damaged and spoiled products according to company policy.
Maintain organized, rotated, and clean back-stock areas.
Participate in activities such as inventories, event planning, and ordering as needed.
Notify the department manager or Manager on Duty about customer service, safety, productivity, security, or other situations that could adversely affect the store.
Provide friendly customer service and seek opportunities to exceed customer expectations.
Work reliably and predictably according to business needs and attendance policies; adjust tasks as department and store priorities change.
Use a solutions-oriented approach, represent company values, and work cooperatively and respectfully with team members, customers, and vendors.
Give and receive constructive feedback, respond to feedback to improve performance, conserve company resources, and follow company and regulatory work and food safety policies.
Contribute to store cleanliness and equipment maintenance, report problems to management, and follow company rules and department or location guidelines.
Demonstrate sound judgment and decision-making, and apply the DEI lens in work tasks and when working with teams and stakeholders.
Perform other tasks and duties as assigned.