MEAT CUSTOMER SERVICE FT

TONYS MEATS INC•Castle Rock, CO

1d•$17 - $18•Onsite

About The Position

Responsible for offering extraordinary customer service to all customers. This role involves greeting customers, responding to inquiries, fulfilling special orders, resolving complaints, and promoting sales of products. The position also includes preparing food, wrapping and labeling items, managing inventory, and maintaining a safe and organized work environment. Regular and consistent attendance is essential.

Requirements

Strong interpersonal and verbal communication skills.
Ability to multitask and use organizational skills.

Responsibilities

Greet all customers immediately and ensure extraordinary customer service.
Respond to customer inquiries, fulfill special requests via special orders or requesting transfers, and effectively resolve complaints.
Solicit sale of new or additional services or products by educating customers and offering suggestions.
Take customers' orders and write ordered items on tickets.
Prepare food using recipes or following directions.
Wrap items according to Tony’s standards.
Label items sold using scales or other pricing methods.
Review orders for completeness; if out of stock, contact Department Manager to place a special order or contact other stores to check for availability.
Fulfill special orders and requests utilizing all tools provided.
Replenish foods in demos and display cases.
Abide by safety, health, and security rules.
Complete specials projects and other duties as assigned.
Uphold the 7 guiding principles of the company.
Support goals and vision of General Manager.
Consistently present a professional personal image and uphold the company’s uniform policy.
Maintain a safe, clean, and well-organized working and shopping environment.
Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.