MEAT CUSTOMER SERVICE FT
About The Position
Responsible for offering extraordinary customer service to all customers. This role involves greeting customers, responding to inquiries, fulfilling special requests, and resolving complaints. The position also includes soliciting sales of new or additional services or products, taking customer orders, preparing food, wrapping and labeling items, and managing special orders or stock availability. Additionally, the role requires replenishing food displays, adhering to safety and health regulations, and completing assigned projects. Regular and consistent attendance is essential.
Requirements
- 1-3 Years customer service experience preferred.
- 1-3 Years meat/seafood handling experience preferred.
- High school diploma or equivalent preferred.
Responsibilities
- Immediately greet all customers and ensure extraordinary customer service.
- Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.
- Solicit sale of new or additional services or products by educating customers and offering suggestions.
- Take customers' orders and write ordered items on tickets.
- Prepare food using recipes or following directions.
- Wrap items according to Tony’s standards.
- Label items sold using scales or other pricing methods.
- Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.
- Fulfill special orders and requests utilizing all tools provided.
- Replenish foods in demos and display cases.
- Abide by safety, health and security rules.
- Complete specials projects and other duties as assigned.
- Upholds the 7 guiding principles of the company.
- Support goals and vision of General Manager.
- Consistently presents a professional personal image and uphold the company’s uniform policy.
- Maintain safe, clean and well-organized working and shopping environment.
- Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
