Meat Clerk

The Kroger Co.•Alcoa, TN

14h

About The Position

The Meat Clerk performs general cleanup and stock work in the Meat department while providing prompt, courteous customer service. The role includes unloading and storing merchandise, preparing and displaying foods according to company standards, recipes, and policies, and monitoring product temperature, quality, freshness, and safety. The Meat Clerk maintains clean, organized sales areas, backrooms, coolers, floors, equipment, and facilities; handles cookware and utensils in accordance with company and Health Department requirements; and maintains signage, product rotation, quantity, quality, and space allocation. The position requires compliance with company policies and applicable laws, and may include operating a cash register. The clerk is expected to communicate professionally, work cooperatively in a fast-paced environment, manage conflict constructively, and support customers and associates, including minors, people with special needs, and older adults. The essential functions must be performed with or without reasonable accommodation.

Requirements

Willingness to work weekends and holidays.
Effective written and verbal communication skills to engage customers and associates.
Ability to read shelf tags, signs, product labels, training materials, and bulletins.
Ability to multitask, set priorities, present information professionally, and work with all levels of the organization.
Personal initiative and follow-through to completion.
Ability to work as part of a team in a fast-paced environment.
Ability to work with various cleaning solutions, safely use sharp tools, and carefully operate production equipment.

Nice To Haves

Past work record reflecting dependability and integrity.
Previous experience in food preparation.
Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Experience in grocery retail and customer service.

Responsibilities

Wait on customers promptly and cheerfully, greet them, and provide good-quality food.
Communicate with customers and associates in a prompt, tactful, calm, courteous, and professional manner.
Create a clean, neat, and friendly impression for customers.
Unload and store merchandise; prepare and display foods according to company standards, recipes, and policies.
Perform required temperature monitoring and monitor product quality to ensure food is fresh and safe.
Keep sales areas, backrooms, and coolers clean and well organized; keep floors clean, safe, and free from clutter.
Wash and sanitize cookware and utensils according to company and Health Department policies and procedures.
Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation for merchandise.
Maintain equipment and facilities properly and safely according to company policies and procedures.
Adhere to company policies and procedures and State and Federal laws.
Operate the cash register according to company procedures, as applicable.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict in a reasonable, nonconfrontational, cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.