MCSO Senior Admin Support Assistant - Transcriptionist

County of Mecklenburg, NCCharlotte, NC
$20 - $25Onsite

About The Position

The Mecklenburg County Sheriff’s Office hires professionals that desire to make a positive difference in the lives of individuals and our community through excellent customer service, good judgment, and integrity while maintaining safe and secure facilities. If you are interested in making a difference in the community, positively influence others, and working for the citizens of Mecklenburg County, then MCSO wants you to come Join Our Team. The incumbent must have exceptional transcription, grammar, spelling and typing skills to transcribe investigative interviews for the Office of Professional Compliance and to prepare documents for the Administrative Review Board. All information is highly confidential and requires maturity of thought. The incumbent will also be in contact with the public and employees during high stress periods and must have good communication and de-escalation skills. Excellent organizational and data entry skills with attention to detail and accuracy are a must.

Requirements

  • High School Diploma, or G.E.D.
  • Four years of progressively responsible clerical experience in area of assignment, or an equivalent combination of training and experience.
  • Knowledge of applicable laws and regulations.
  • Knowledge of departmental policies and procedures.
  • Exceptional transcription skills.
  • Exceptional grammar skills.
  • Exceptional spelling skills.
  • Exceptional typing skills.
  • Good communication skills.
  • Good de-escalation skills.
  • Excellent organizational skills.
  • Excellent data entry skills.
  • Attention to detail and accuracy.

Nice To Haves

  • Prior transcription experience.

Responsibilities

  • Transcribe investigative interviews for the Office of Professional Compliance.
  • Prepare documents for the Administrative Review Board.
  • Maintain confidentiality of all information.
  • Communicate with the public and employees during high stress periods.
  • Utilize good communication and de-escalation skills.
  • Perform organizational and data entry tasks with attention to detail and accuracy.
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