MCI EMS Co-Response Clinician

CHILD & FAMILY SERVICES INC•New Bedford, MA

10d•$30 - $33•Hybrid

About The Position

The Mobile Crisis Intervention (MCI) EMS Co-Response Clinician partners with Emergency Medical Services (EMS) to provide behavioral health assessment, crisis intervention, de-escalation, stabilization, and disposition planning for individuals experiencing mental health or substance use crises in the community. The clinician responds with EMS to behavioral health-related emergency calls and supports safe, clinically appropriate alternatives to emergency department use or law enforcement involvement whenever possible.

Requirements

Master's degree in Social Work, Mental Health Counseling, Psychology, Marriage and Family Therapy, or related behavioral health field.
Massachusetts license or license eligibility required; LICSW, LCSW, LMHC, LMFT, or licensed psychologist preferred.
Experience conducting crisis assessments, behavioral health evaluations, and crisis intervention.
Knowledge of psychiatric disorders, substance use disorders, trauma-informed care, and levels of care.
Ability to work independently in unpredictable community settings; valid driver's license and reliable transportation required.
Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency.

Nice To Haves

Previous Mobile Crisis Intervention or CBHC experience preferred.
Experience collaborating with EMS, law enforcement, emergency departments, or first responders preferred.

Responsibilities

Respond with EMS to behavioral health-related 911 calls in homes, public settings, healthcare facilities, shelters, schools, and other community locations.
Conduct crisis assessments, including suicide, homicide, violence, self-injury, and substance use risk.
Provide crisis counseling, emotional support, stabilization, and evidence-based de-escalation using trauma-informed, recovery-oriented, and culturally responsive practices.
Determine the least restrictive clinically appropriate level of care and develop collaborative safety plans when appropriate.
Coordinate voluntary or involuntary psychiatric evaluations, including Section 12 evaluations when clinically indicated and authorized.
Collaborate with EMS, emergency departments, police, DMH, CBHC Open Access, outpatient providers, and community partners to support safe transitions of care.
Identify opportunities to safely divert individuals from emergency departments through connection to community-based services.
Facilitate referrals to CBHC services, MCI follow-up, outpatient behavioral health providers, substance use treatment, peer recovery supports, primary care, housing, and social service agencies.
Complete required MCI documentation within established timelines, including assessments, interventions, risk assessments, safety planning, disposition decisions, and referrals.
Maintain documentation and communication in accordance with CBHC, MassHealth, DMH, and agency standards.
Travel is required to provide services in different settings and to attend agency meetings, events, and trainings.

Benefits

Medical – Harvard Pilgrim/HealthPlans Inc.
Dental – Delta Dental of MA
Vision - EyeMed
Wellworks for You (Employee Wellness)
2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days
10 Paid Holidays
2 Personal Days per year
Tuition reimbursement – Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
Flexible spending accounts – save on medical expenses and dependent care!
401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
24-hour travel assistance
mileage reimbursement
discounted Healthtrax gym membership
employee appreciation events!