MCCU Supervisor

City of New York•New York City, NY

8h•Onsite

About The Position

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City's juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families. Within the Division of Juvenile Justice, the Office of the Chief Operating Officer (OCOO) handles procurement, budget, hiring, program management, and other administrative operations and planning for the division. Under the supervision of the Executive Director of the Movement Control and Communications Unit (MCCU), the Supervisor of MCCU is responsible for the oversight, supervision, and daily functioning of a team of direct reports in the centralized and around-the-clock communication and transfer hub for the Division of Youth and Family Justice's (DYFJ's) Detention and Placement Services.

Requirements

A master's degree in social work from an accredited school of social work and four years of full-time, paid professional experience in a child care institution or in group work with children in a child care setting, including two years in an administrative capacity; or
A master's degree from an accredited college in sociology, psychology, education, public administration or a closely related field, and five years of full-time paid professional experience as described in "1" above including two years in an administrative capacity; or
Education and/or experience equivalent to "1" or "2" above.
All candidates must have two years of administrative experience in a child care setting.

Responsibilities

Provide daily supervision to a team of staff, ensuring efficient workload distribution and productivity
Coordinate staff deployment to ensure adequate coverage for 24/7-unit operations
Maintain ready knowledge of incident categories and definitions to competently enter data and to guide others in database entries
Review daily incidents recorded in the appropriate database to ensure incidents are well written and accurate, and to ensure that the categorization and attributes sections are correct
Conduct review of incident reports in real-time, as well as post-distribution to ensure accuracy and completeness of content
Enter reports and updates in the incident database as needed
Verify that daily census reports for Detention and Placement are accurate and supervise comparisons of written facility rosters with databases
Make sure staff have access to available databases to input data to properly verify court information to search for warrants and generate or vacate ACS warrants
Verify staff accurately enter data in database for all clinic appointments, probation pre-placement appointments and orders to produce
Track special court orders appropriately and distribute expeditiously upon receipt
Manage information sharing with various law enforcement agencies regarding AWOLs and absconds
Ensure Open Remand screenings and Placement Recommendation Tool requests are completed in a timely manner
Generate routine documents or special notices to relevant parties.
Review/audit logbooks or other recordkeeping sources for appropriate and accurate entries
Conduct individual conference and group meetings with staff concerning the interpretation and implementation of agency policies and procedures