Supervisor

Pinnacle Cleaning • Altoona, PA

2d • Onsite

About The Position

Responsible for monthly Quality Checks (inspections) of assigned facilities, taking photographs and reporting through the JM app. Assist the Regional Manager with training and coverages of assigned facilities. Inspect assigned properties, report to and complete inspections under the direction of the Regional Manager. Take photos (good performance pictures & areas that need attention) and submit Quality Check via JM app upon inspection. Field any cleaning issues, problem-solve, and correct immediately, if possible while inspecting. Communicate with janitorial staff when doing well or if improvements are needed based on your report and under the direction of the Regional Manager. Ensure the training of any new hire is completed under the direction of the Regional Manager. Assist the Regional Manager retraining current staff. Fill in for cleaning staff time off requests or call-offs. Manage and maintain supplies and equipment at each facility (vacuums, vacuum bags, mop buckets, mops, carts, storage areas/shelving, towels, cleaning products, etc.). Stock locations when performing inspections under the direction of the Regional Manager. Communicate when additional or special supplies are needed to the Regional Manager. Discuss and recommend additional services (strip/wax, autoscrub, carpet cleaning, window services, deep cleaning, additional areas to be cleaned, etc.) to the Regional Manager, who will then discuss with the clients.

Requirements

• High school diploma
• At least 2 years of commercial cleaning experience
• Completion of our Janitorial Supervisor Training Program through TJS
• Ongoing janitorial certification and specialty training
• Strong written and verbal communication skills
• Confident, self-motivated, takes initiative, positive attitude, excellent interpersonal skills, professionalism, organized/productive, manages time well, desires to learn, able to problem solve, walks with integrity and honesty, and trustworthy
• Technical knowledge of chemicals, equipment, and commercial cleaning duties
• Leadership skills, exemplifying servant leadership
• Must have a car and driver's license

Nice To Haves

• Associate's Degree
• At least 1 year of management experience leading a team, training, and supervising
• Janitorial training certifications

Responsibilities

• Conduct monthly Quality Checks (inspections) of assigned facilities.
• Take photographs and report findings through the JM app.
• Assist the Regional Manager with training and coverage of assigned facilities.
• Inspect assigned properties and report under the direction of the Regional Manager.
• Submit Quality Checks via JM app upon inspection.
• Address and resolve cleaning issues during inspections.
• Communicate performance feedback to janitorial staff.
• Ensure new hire training is completed under the direction of the Regional Manager.
• Assist the Regional Manager in retraining current staff.
• Fill in for cleaning staff during time off or call-offs.
• Manage and maintain supplies and equipment at each facility.
• Stock locations with supplies during inspections.
• Communicate supply needs to the Regional Manager.
• Recommend additional services to the Regional Manager.

Benefits

• Dental insurance
• Vision insurance
• SIMPLE IRA 3% match
• PTO days per employee handbook
• Employee Referral Bonus ($100 bonus for referring an employee to Pinnacle who stays 90+ days)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED