MCC Infusion RN, Supervisor

UT Health San Antonio•San Antonio, TX

About The Position

The MCC Infusion RN Supervisor supports daily clinical operations across Phase I and II infusion services, including Stem Cell Transplant Cellular Therapy, Hematologic Malignancies, and medical oncology infusion rooms. The supervisor oversees research infusion nurses and support staff to ensure safe, accurate, and protocol-driven delivery of clinical trial therapies. The role ensures thorough documentation, regulatory compliance, and effective communication with CTOC research leaders, coordinators, physicians, and patients. The supervisor manages daily team activities, resolves operational issues, and fosters a cohesive, patient-centered, healing environment.

Requirements

In-depth knowledge of infusion nursing practices, clinical protocols, and policies, with the ability to apply them in complex and varied situations.
Strong supervisory skills, including monitoring performance, coaching staff, and taking corrective action to support safe and effective patient care.
Excellent verbal, written, and interpersonal communication skills, with the ability to collaborate effectively across multidisciplinary clinical and research teams.
Demonstrated ability to organize, prioritize, and coordinate work within schedule constraints while managing multiple simultaneous responsibilities.
Strong problem-solving and critical-thinking skills with the ability to exercise independent judgment in fast-paced clinical environments.
Ability to support and contribute to process improvement initiatives, workflow optimization, and team engagement.
Knowledge of business and management principles, including resource allocation, staffing coordination, and leadership techniques.
Effective planning and organizational skills, including identifying priorities and meeting deadlines for clinical and administrative tasks.
Proficiency in MS Office applications, electronic health records, and managing clinical or research-related data.
Bachelor's degree in Nursing is required.
Five years of professional nursing experience is required.
Experience as an Oncology and/or Stem Cell Transplant and Cellular Therapy RN 2 is required.
Active Texas RN licensure is required.
Active BLS/CPR certification is required.

Nice To Haves

Experience with infusion therapy in the outpatient environment.

Responsibilities

Participate in and oversee daily patient care operations to ensure safe, high-quality infusion and clinical research services.
Verify patient needs are met, evaluate nursing performance, and conduct routine patient rounds and random chart audits.
Ensure adherence to institutional, divisional, unit-based, and external regulatory requirements, including research protocol compliance.
Review and adjust staffing assignments based on census, acuity, and clinical trial requirements; coordinate staffing changes with the Central Staffing Office or leadership.
Manage daily team activities, monitor productivity, and support operational efficiency by identifying and resolving workflow issues.
Participate in planning activities for assigned units and collaborate with other departments, research teams, and care coordination staff to support smooth patient flow.
Provide coaching, feedback, and performance guidance to staff, promoting professional development, engagement, and participation in unit-based committees or initiatives.
Organize and conduct staff training, competency assessments, and educational programs to support clinical and research readiness.
Investigate event reports, ensure appropriate documentation, and escalate high-risk situations to the Nurse Manager or Risk Management as required.
Track attendance patterns, approve schedule adjustments, and support self-scheduling to maintain consistent unit coverage.
Assist with inventory control of supplies and specialty equipment, ensuring availability, safe use, and timely return of rented or borrowed items.
Support quality improvement initiatives by recommending operational changes, monitoring outcomes, and reinforcing best practices.
Communicate effectively with patients, staff, physicians, research coordinators, and CTOC leadership to support safe and efficient care delivery.
Facilitate collaboration among clinical and research teams to support trial execution, documentation accuracy, and adherence to protocol requirements.
Perform other duties as assigned.