MBA Intern- Revenue (RPM Commercialization)

Phamily•New York, NY

1d•Hybrid

About The Position

Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company’s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care proven to reduce unnecessary labor investment and overall healthcare costs. Phamily helps ensure healthcare providers are compensated fairly for delivering high-quality care between office visits while improving outcomes for patients with chronic diseases. We believe internships should provide meaningful, hands-on learning experiences that contribute to real business outcomes. Our internship program is designed to provide exposure to a high-growth, fast-paced environment where interns can learn, contribute, and develop professionally. This internship is intended to help students strengthen business acumen, gain practical experience, and better understand how strategic work directly impacts organizational growth. Phamily helps health systems, ACOs, and medical groups deliver high-touch, between-visit care to patients with chronic disease while ensuring providers are properly compensated for the work required to support those patients. The company’s proprietary AI-powered care management platform currently supports hundreds of thousands of patients nationwide. Phamily’s next phase of growth focuses on expanding care delivery into the home through Remote Patient Monitoring (RPM) and Remote Therapeutic Monitoring (RTM), where wearable and monitoring device data flows directly back to care teams. Monitoring solutions are becoming increasingly important to enterprise healthcare partnerships and allow Phamily to support more acute patient populations beyond CCM and APCM programs. This internship sits within Phamily’s Revenue organization and reports directly to the product leader driving RPM and RTM commercialization initiatives. The role combines strategic, operational, and commercial responsibilities related to monitoring services, pricing strategy, partner evaluation, workflow design, and healthcare product commercialization. A major strategic component of the internship involves evaluating how wearable and remote monitoring signals can drive “next-best-action” workflows for care managers. The closer Phamily sits to the care management orchestration layer, the stronger the company’s product positioning and long-term margin opportunity becomes relative to device vendors. The intern will help evaluate workflows such as post-discharge follow-up, medication adherence outreach, and Annual Wellness Visit engagement, identifying how wearable signals like heart rate, sleep, weight, activity, and SpO2 can improve patient engagement and care management timing without requiring predictive modeling. Throughout the summer, the intern will collaborate closely with product, finance, sales, customer success, and clinical teams while helping evaluate RPM/RTM reimbursement models, partner ecosystems, pricing strategies, workflow design, and commercialization opportunities. The role offers direct exposure to leadership, enterprise healthcare strategy, and high-impact business decisions. The internship concludes with a final presentation and company readout delivered to Phamily leadership summarizing recommendations, commercialization opportunities, workflow findings, and pilot recommendations for near-term implementation.

Requirements

Must be currently enrolled in or pursuing a Bachelor’s or Master’s Degree at an accredited university or college
Prior internship or project-based experience in business strategy, consulting, healthcare, analytics, finance, operations, or related fields preferred
Strong analytical, organizational, communication, and problem-solving skills
Interest in healthcare, AI, RPM/RTM, value-based care, or technology-enabled healthcare services
Ability to thrive in a fast-paced, high-growth, and ambiguous environment
Demonstrated leadership, initiative, collaboration, and ownership mentality

Nice To Haves

Prior exposure to healthcare, life sciences, value-based care, B2B SaaS, pricing strategy, packaging strategy, or revenue operations
Experience engaging with customers, stakeholders, or business partners through consulting, product marketing, business development, or entrepreneurial work
Strong interest in healthcare commercialization, product strategy, and operational scalability
Entrepreneurial mindset with the ability to operate effectively in environments where processes and playbooks are still evolving

Responsibilities

Ramp up on RPM and RTM reimbursement models, regulatory requirements, and partner ecosystem fundamentals while documenting the assumptions guiding strategic recommendations
Refine and strengthen the revenue model for monitoring services, including pricing assumptions, attach rates, gross margins, and projected deal volume
Evaluate and pressure-test pricing and packaging strategies across standalone offerings, bundled CCM/APCM solutions, and Alphonso platform integrations
Assess RPM device vendor partnerships based on integration costs, pricing structure, operational fit, gross-margin impact, and patient experience
Build a “Wearables to NBA Opportunity Map” identifying workflows where wearable signals such as heart rate, activity, sleep, weight, and SpO2 can strengthen care management actions including post-discharge follow-up, medication adherence support, and AWV outreach
Define wearable signal triggers, engagement workflows, escalation logic, and recommended care management actions for each identified opportunity
Collaborate with internal and external stakeholders to validate findings and pressure-test recommendations against active pipeline opportunities
Deliver a final executive presentation to Phamily leadership covering commercialization recommendations, workflow opportunities, and near-term pilot initiatives