Maximo Administrator

NYPA Home • Albany, NY

1d • Hybrid

About The Position

Accountable for Canals’ IBM Maximo processes, this role delivers reliable solution management and responsive stakeholder support. Key responsibilities include maintaining helpdesk knowledge, fulfilling user and system requests, managing user identities and onboarding new users, capturing and resolving incidents, and monitoring system events to strengthen Canals’ Maximo workflows. The position also manages the support contract and supports major problem management to ensure system stability and performance. Throughout these activities, the role maintains regular touchpoints with Canals and NYPA business, IT, and asset management stakeholders to align on priorities, address process needs, and proactively improve the user experience. By offering service-oriented support, the position enhances the quality of life for regular users, promotes data standardization, and ensures that solution enhancements—such as the advancement and adoption of work management technologies like Maximo Mobile—effectively support Canals’ operational goals. #LI-VB1

Requirements

• Advanced knowledge of the Energy Industry.
• Advanced familiarity with Asset Information/Data and related technologies, services, and practices.
• Advanced technical skills and abilities related to Project Management methodologies, change control processes, administration of technical issues, and Microsoft Office Suite.
• Bachelor’s degree in engineering, IT, information science, GIS, or related field required and a minimum of 4 years of related experience.
• Associate’s degree in a related field and 6 years of related experience.
• Valid Drivers license

Nice To Haves

• Utility experience preferred.

Responsibilities

• Help close gaps identified within the Asset Information Strategy document by supporting the Asset Information roadmap.
• Facilitate data importance and frequency sessions.
• Work with software contractors on software upgrade implementation process and assist with/ provide recommendations regarding goals and objectives for meeting implementation requirements.
• Ensure data quality and integrity.
• Lead efforts with the NYPA Information Technology and site Asset Management staff to maximize the capability of Asset Management tools.
• Analyze/audit existing business processes to identify improvement opportunities or gaps where new processes/controls are needed.
• Anticipate bottlenecks, provide management escalation, prioritize and execute projects, and balance business needs vs. technical constraints.
• Support the spread of Asset Management culture at an enterprise-wide level and promote continuous improvement opportunities.

Benefits

• Fair, competitive, and market-informed compensation
• The salary offered will be determined based on the successful candidates’ relevant experience, knowledge, skills, and abilities.
• Commitment to diversity, equity, and inclusion
• Encouragement for women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply.
• Equal opportunity employer
• Commitment to building inclusive, innovative work environments
• Celebration of diversity
• No discrimination based on protected categories
• Reasonable accommodations during the hiring process

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees