Matter Information Analyst

DLA Piper•Washington, DC

1d•Hybrid

About The Position

The Matter Information Analyst, in collaboration with and in support of the firm’s strategic initiatives, interacts with business stakeholders and subject matter experts to understand their business problems and needs. As the Matter Information Analyst you will analyze, document, and communicate business and/or system requirements. You will work at the intersection of business and technology, representing business requirements during the design and modification of IT systems. You will support project management efforts, manage data-sets, and perform reporting. You will support a variety of Accounting projects and/or functions managed within the Billing department.

Requirements

Strong analytical skills and comfortable summarizing and communicating project scope and execution.
Strong attention to detail.
Proficient in Microsoft Office.
Advanced Microsoft Excel skills, including use of Lookup and PivotTable functions.
Organized self-starter with the ability to handle many projects at one time and meet multiple concurrent deadlines.
Knowledge of law firm billing and ebilling.
High School Diploma or GED.
2 years of experience with auditing, quality assurance, compliance, analytics or matter/rate setups, preferably in a law firm environment.
Excellent communication (verbal and written) and interpersonal skills are required to interact with various colleagues and business stakeholders.
Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
Provide timely, accurate, and quality work product.
Successfully meet deadlines, expectations, and perform work duties as required.
Foster positive work relationships.
Comply with all firm policies and practices.
Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
Ability to work under pressure and manage competing demands in a fast-paced environment.
Perform all other duties, tasks or projects as assigned.

Nice To Haves

Bachelor's Degree in Business Administration, Accounting, Finance, or Business Process Management from an accredited institution preferred.

Responsibilities

Interacts with project stakeholders to understand business problems and define solution requirements.
Performs all aspects of matter and rate set-ups, with in-depth knowledge of industry best practices, supporting daily operations and functions.
Analyzes business process and supporting systems. Develops business cases, builds metrics, and performs reporting.
Documents and communicates functional and system requirements. Builds process-flow diagrams.
Supports project management and reporting efforts. Liaises with project participants and follows up routinely to ensure effective communication and completion of tasks.
Interfaces with IT and various departments to support execution of cross-functional project requirements.
Performs system testing and requirements validation.
Provides training to attorneys and staff as needed.
Applies best practices for effective communication and problem-solving.
Other duties as assigned.