Material Handling Specialist
About The Position
The Material Handling Specialist is the region’s application and process expert for material handling. This role supports Sales Engineers and customers from first site review through quoted solution and delivery. The Specialist measures the application, organizes the right vendor path, assists in the building of a complete quote package, and stays with the job until the customer has a working solution. This is not a catalog or inside-sales role. It is customer-facing, plant-floor work. An engineering degree is not required. Practical experience specifying, quoting, or installing overhead lifting, workstation cranes, rail, hoists, carts, conveyors, or similar equipment is preferred. Material Handling at Rhino Tool House includes, but is not limited to: Workstation and bridge cranes, jibs, monorails, and enclosed rail Hoists and intelligent lifts (servo / balancer style systems) Ergonomic lift assists, manipulators, and end tooling Workstations, carts, flow racks, and custom fabricated handling equipment Conveyors and related in-plant movement of product Design & Build products (pipe-and-joint / lean structures, custom carts and racks, conveyor) when they are the right fit
Requirements
- Several years of practical experience in material handling, industrial distribution, plant engineering support, or a closely related field. An engineering degree is not required.
- Comfort on a plant floor: able to take measurements, read a layout, and talk with operators and maintenance without a script.
- Ability to turn a messy site visit into a clear scope and a complete quote.
- Willingness to travel approximately 50%, including multi-day trips and occasional weekend travel when a customer window requires it.
- Valid driver’s license and ability to meet company driving standards.
- Working knowledge of Microsoft Office / Excel and comfort learning company tools (HubSpot, Acumatica, Elements worksheets, SharePoint).
Nice To Haves
- Hands-on time with overhead cranes, jibs, enclosed rail, hoists, intelligent lifts, carts, or conveyors.
- Experience supporting a field sales team
- Familiarity with common MH brands in this space (examples: Gorbel, HSI, Demag/R&M, JDN, Harrington, intelligent lift platforms).
- Ability to sketch or mark up a layout well enough that a vendor or fabricator can price from it.
Responsibilities
- Customer and Sales Engineer support
- Travel to customer sites to measure and organize applications (the MO step of MODERN).
- Run site reviews with Sales Engineers; document conditions, loads, clearances, utilities, and constraints that change the quote.
- Be the first technical call for the region’s Sales Engineers on material handling opportunities.
- Protect the Sales Engineer’s time by doing the application work that should not sit on their calendar.
- Use the Material Handling workflow (Opportunity to Delivery) and the Elements worksheets on every qualifying opportunity.
- Build complete, reviewable quote packages: application notes, vendor selection, scope, assumptions, and installation requirements.
- Tag quotes correctly so revenue, vendor, and margin can be tracked.
- Follow the company’s vendor path (Agnostic+): honor a customer-directed brand; when the customer asks for a recommendation, lead with the vendor that best serves a national company and a clean return.
- Escalate Design & Build work through the established D&B process
- Know the preferred vendors in each product category and when to go to the next option.
- Watch vendor capacity and lead time on live opportunities; flag overloaded lines early.
- Maintain working relationships with key vendors without becoming a single-brand salesperson.
- Support the assigned region first. Cover neighboring work when the team lead asks.
- Join the Material Handling team calls and the region’s Sales Engineer cadence.
- Spend the majority of working days in the field supporting sales (target: six days out of ten).
- Coach Sales Engineers on how to start an MH opportunity so the Specialist is not reinventing the application on every call.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
