Material Handling Field Technician

Wajax • London, ON

9h • Hybrid

About The Position

Responsible for providing quality workmanship, consistent service, and technical knowledge to customers in the transportation, material handling & heavy equipment industries. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (diesel), and engine components either in the shop or on-site.

Requirements

• Previous experience with On-Highway Truck & Transport repairs required.
• Related experience servicing On/Off Highway vehicles, Construction & Material Handling Equipment
• 2-3 years of work experience.
• Proficient written and verbal communication skills.
• Proven ability to work with customers.
• Exceptional customer service.
• Demonstrated mechanical aptitude, analysis, and problem-solving skills.
• Previous experience required.

Nice To Haves

• Experience with Construction Equipment repairs would be an asset.

Responsibilities

• Inspect and diagnose components and equipment for servicing needs.
• Communicate with equipment owners for authorization of servicing and repairs as required.
• Service and repair equipment in the shop and on-site for the customer.
• Recondition and remanufacture components as required for equipment, engine and hydraulic repairs.
• Establish and maintain strong working relationships with customers.
• Communicate equipment servicing needs as required with Branch Supervisor/Manager.
• Communicate work performed and complete service paperwork.
• Update and maintain service records.
• Fill out warranty information.
• Complete work orders.
• Participate in manufacturers and in-house service training. Training may occur during work and/or after work hours.
• Participate in all required Health & Safety Training.
• Comply with the Health & Safety program and practices.
• Performance of daily duties in a manner conducive to a safe workplace.
• Work with Manufacturers online support.
• Conduct housekeeping duties.
• Always maintain a professional company image.
• Meet requirements of Field Level Hazard and Job Hazard assessments.

Benefits

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums)
• Health spending account
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Company matched pension plan.
• Award-Winning Health and Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed