Material Handler Returns Processor

Macmillan•201 District, VA

4d•$17 - $18•Onsite

About The Position

In this position, the employee will perform advanced general warehouse duties including making adjustments in the computer system, operating machinery, processing, shrink-wrapping product, operating a stretch-wrapping machine, and performing short picker duties while meeting production requirements. The role involves processing returned merchandise by scanning ISBN numbers, locating items, and making adjustments for damaged books using the Warehouse Management System (WMS). Responsibilities include managing returns by shipped from address and Return Authorization Number, placing items in correct bin locations, shrink-wrapping cases, refurbishing merchandise, and updating logs with weights and batch records. The role also involves processing strip covers, scanning them by ISBN, and crediting customers. Additionally, the Material Handler will prepare items for shipping by selecting appropriate cartons, inserting invoices, affixing labels, inspecting product for damage, and ensuring correct counts. They will also record adjustments for short shipments and assist in resolving discrepancies. The position requires adherence to all company policies, procedures, and safety requirements.

Requirements

High School diploma or general education degree (GED).
Ability to read and comprehend simple instructions, safety rules, and memos.
Ability to write legibly and effectively communicate one-on-one.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Basic computer and keyboarding skills.
Ability to learn WMS.

Nice To Haves

Experience operating machinery.
Experience with shrink-wrapping product.
Experience operating a stretch-wrapping machine.
Experience performing short picker duties.
Experience with Warehouse Management System (WMS).
Experience using a razor knife.
Experience with Tangent machine and its software.

Responsibilities

Perform advanced general warehouse duties including making adjustments in the computer system, operating machinery, processing, shrink-wrapping product, operating a stretch-wrapping machine, and performing short picker duties.
Process returned merchandise by scanning ISBN numbers, locating items by tote number to bin locations, and making adjustments for damaged books using the Warehouse Management System (WMS).
Keep each shipped from address together on one Return Authorization Number (RA) to assign credit for returned merchandise.
Place returned merchandise in the correct bin location according to transaction instructions.
Remove full case quantity from the bin, shrink-wrap the case, and locate it in the rack location.
Operate shrink-wrap machine to case correct carton quantity of books for return to inventory.
Brick stack returned merchandise as needed.
Separate returned merchandise that has been placed in hurt status.
Refurbish returned merchandise as needed.
Locate book jackets and keep appropriate documentation.
Remove returned merchandise from hurt status to available status using WMS.
Weigh each carton and use WMS to update the Keyrec log with weights; create a Batch Record in WMS to identify each receipt by Keyrec number.
Unpack each carton of returned strip covers and prepare them for scanning by shipped from address and Keyrec number.
Use Tangent machine, its software, and WMS to process (scan) each strip cover returned by ISBN and credit the correct customer for the return.
Keep each shipped from address together on one Return Authorization Number to assign credit for the returned strip covers.
Use WMS to look up locations and retrieve order status information.
Read and select the proper size carton for volume and size of product to be shipped; and insert invoice.
Properly position and affix labels on the carton to ensure they are oriented for system scanners.
Inspect product visually to ensure it is free of damage and the correct count before placing in the carton to be shipped.
Ensure correct placement of books in the carton to allow General Warehouse Employees in packing to carefully secure books with proper dunnage.
Record proper adjustments for short shipments on the carton.
Assist in resolving any discrepancies.
Use WMS to make adjustments for damaged books, stock transfers, and put-away; retrieve order status information; and look up parcels.
Conform to all Company policies and procedures.
Comply with all established environmental, health, and safety requirements.
Perform cycle counts as directed.
Mark locations that are short or contain damaged books for designated short pickers to correct.
Keep zones throughout the Pick Module stocked with all sizes of cartons.
Affix New Titles and Laydown Stickers to cartons.
Flag set orders and author signings to be identified and applied to double-walled cartons.
Maintain a clean, neat, and orderly work area.
Use rolling equipment (forklift) as a Short Picker to retrieve books and make inventory transfers from rack location to forward picking locations.
Assist in putting away extra stock.