Material Handler Returns Processor

Macmillan•Orange, VA

2d•Onsite

About The Position

In this position, the employee will perform advanced general warehouse duties. This includes making adjustments in the computer system, operating machinery, processing, and shrink-wrapping product. The role involves operating a stretch-wrapping machine and performing short picker duties while meeting production requirements and following appropriate safety methods. The employee will select cartons of returned merchandise, unpack books and paperwork, and place them on a conveyor. They will use the Warehouse Management System (WMS) to process returns by ISBN, locate them by tote number, and make adjustments for damaged books. The position requires keeping shipped-from addresses together for credit assignment, placing returned merchandise in correct bin locations, and shrink-wrapping cases for storage. The employee will operate a shrink-wrap machine, brick stack merchandise, and separate items in 'hurt' status. Refurbishing returned merchandise, locating book jackets, and maintaining documentation are also key responsibilities. The role involves removing merchandise from 'hurt' status using WMS, weighing cartons, and updating logs. Processing returned strip covers, scanning by ISBN, and crediting customers are part of the job. The Material Handler will also use WMS to look up locations and retrieve order status information, select appropriate cartons for shipping, insert invoices, and affix labels. They will visually inspect product for damage and ensure correct counts before packing. The employee will record adjustments for short shipments and assist in resolving discrepancies. Additionally, the role involves making adjustments for damaged books, stock transfers, and put-away using WMS. The employee must conform to all company policies and procedures and comply with environmental, health, and safety requirements.

Requirements

High school diploma or general education degree (GED).
Ability to read and comprehend simple instructions, safety rules, and memos.
Ability to write legibly and communicate one-on-one.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Basic computer and keyboarding skills.
Ability to learn WMS (Warehouse Management System).

Nice To Haves

Experience operating machinery.
Experience with shrink-wrapping product.
Experience with stretch-wrapping machines.
Experience with short picker duties.
Experience with Warehouse Management System (WMS).
Experience with Tangent machine and its software.
Experience operating rolling equipment (forklift).

Responsibilities

Perform advanced general warehouse duties including making computer system adjustments.
Operate machinery, process, and shrink-wrap product.
Operate a stretch-wrapping machine and perform short picker duties.
Select cartons of returned merchandise, unpack books and paperwork, and place them on a conveyor.
Use Warehouse Management System (WMS) to process returns by ISBN, locate by tote number, and make adjustments for damaged books.
Keep shipped-from addresses together for credit assignment.
Place returned merchandise in correct bin locations.
Shrink-wrap cases of returned merchandise and locate them in rack locations.
Operate shrink-wrap machine to case correct quantities of books for return to inventory.
Brick stack returned merchandise as needed.
Separate returned merchandise that has been placed in hurt status.
Refurbish returned merchandise as needed.
Locate book jackets and maintain appropriate documentation.
Remove returned merchandise from hurt status to available status using WMS.
Weigh each carton and update the Keyrec log with weights using WMS.
Create a Batch Record in WMS to identify each receipt by Keyrec number.
Unpack cartons of returned strip covers and prepare them for scanning.
Use Tangent machine, its software, and WMS to process strip covers by ISBN and credit customers.
Select the proper size carton for volume and size of product to be shipped and insert invoice.
Properly position and affix labels on cartons.
Visually inspect product for damage and ensure correct count before packing.
Ensure correct placement of books in cartons to prevent movement and protect product during transit.
Record adjustments for short shipments on the carton.
Assist in resolving discrepancies.
Make adjustments for damaged books, stock transfers, and put-away using WMS.
Retrieve order status information and look up parcels using WMS.
Conform to all Company policies and procedures.
Comply with all established environmental, health, and safety requirements.
Perform cycle counts as directed.
Mark locations that are short or contain damaged books for designated short pickers to correct.
Keep zones throughout the Pick Module stocked with all sizes of cartons.
Affix New Titles and Laydown Stickers to cartons.
Flag set orders and author signings to be identified and applied to double-walled cartons.
Maintain a clean, neat, and orderly work area.
Use rolling equipment (forklift) as a Short Picker to retrieve books and make inventory transfers.
Assist in putting away extra stock.