Material Handler I PT
About The Position
The Material Handler receives donated goods and transports, sorts, selects, processes, prices, and displays merchandise according to company procedures. The role supports Retail Services operations and is expected to meet organizational, team, and personal goals in alignment with Goodwill’s mission, vision, values, and policies. The position reports to the Retail Store Manager and has no supervisory responsibilities. Work includes opening and closing activities, preparing and maintaining donation areas, handling merchandise and salvage, stocking the sales floor, recordkeeping, housekeeping, and customer and donor assistance. The role requires lifting and carrying items weighing up to 70 pounds and performing physical tasks in indoor and outdoor environments. The Material Handler must follow safety and loss prevention procedures, maintain confidentiality, attend required training and meetings, and work cooperatively with coworkers and the public.
Requirements
- Minimal ability to read and write.
- Ability to communicate information and respond to questions tactfully and cooperatively when interacting with managers, employees, clients, customers, groups, and the general public.
- Ability to define problems, collect data, establish facts, and draw valid conclusions; interpret varied instructions and exercise judgment, resourcefulness, ingenuity, and initiative.
- Effective interpersonal and communication skills to interact with all levels of management and staff.
- Ability to operate basic office equipment, including a computer, telephone, cell phone, tablet, fax machine, and copy machine.
- High level of integrity and business ethics.
- Ability to lift and carry up to 70 pounds.
- Ability to perform the physical activities and work in the environmental conditions described in the posting.
- Prior customer service experience is a plus.
Nice To Haves
- Prior customer service experience.
Responsibilities
- Complete opening activities, including preparing doors, truck cones and switches, water cooling stations, donation drive-through areas, and moving gaylords.
- Move, sort, select, tag, price, hang, and display merchandise, including textiles, wares, shoes, and furniture.
- Receive and process donated goods, direct donors to appropriate locations, and issue receipts or printed information.
- Keep neat and legible records of daily activities, donation counts, processing counts, and other reports as needed.
- Perform housekeeping to maintain cleanliness of donation areas, bathrooms, and the interior and exterior of the store, including cleaning, sweeping, mopping, vacuuming, and waste removal.
- Cover coworkers’ breaks and work cooperatively as part of a team.
- Prepare salvage items by creating boxes, sorting products, ensuring resale-quality goods are not placed in salvage, and wrapping oversized or bulk furniture and gaylords for transport.
- Build boxed furniture for placement on the sales floor.
- Learn pricing lists and price items in accordance with company policies.
- Complete closing activities, including door and truck-cone tasks, cleaning water cooling stations, dismantling the donation drive-through setup, moving gaylords, and recovering the sales floor.
- Comply with safety and loss prevention policies and procedures, maintain safe work conditions, and report and document hazards and unsafe practices.
- Provide customer service and a positive public-facing image, including assisting donors with safe donations, carry-outs, and customer interactions on the sales floor.
- Maintain confidentiality and attend required meetings and training sessions.
- Perform other assigned duties.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
