Matching Grant Caseworker

International Rescue CommitteeAbilene, TX
Hybrid

About The Position

The Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. The Caseworker works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.

Requirements

  • Bachelor’s degree in social work or related field of study preferred.
  • Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.
  • Experience working with refugee and/or immigrant populations strongly preferred.
  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
  • Attention to detail and accuracy in work product.
  • Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired; including Dari, Farsi, and/or Pashto.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
  • Valid driver’s license and access to a personal, insured vehicle.

Nice To Haves

  • Proficiency in language(s) spoken by IRC’s clients is desired; including Dari, Farsi, and/or Pashto.

Responsibilities

  • Conduct intake services with clients to assess needs.
  • Develop self-sufficiency plans and timelines in partnership with each client.
  • Provide individualized support through direct services, referrals, and advocacy.
  • Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.
  • Detail each client interaction in accordance with program requirements.
  • Input client information in database(s) and assist with tracking and reporting as needed.
  • Collaborate effectively with coworkers and partner organizations.
  • Build and maintain relationships with area service providers for the benefit of clients.
  • Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
  • May train and lead the activities of volunteers and interns.
  • Other duties as assigned.

Benefits

  • 10 sick days
  • 10 US holidays
  • 20-25 paid time off days depending on role and tenure
  • medical insurance starting at $163 per month
  • dental starting at $6.50 per month
  • vision starting at $5 per month
  • FSA for healthcare and commuter costs
  • a 403b retirement savings plans with immediately vested matching
  • disability & life insurance
  • Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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