Master Technician

Smart Care•Milwaukee, WI

1d•Onsite

About The Position

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [email protected] .

Requirements

High School Diploma or equivalent
2 years of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC or relevant adjacent industry experience
Valid driver’s license and acceptable motor vehicle record
Willingness and ability to be involved with an emergency on-call rotation that includes nights and weekends
Availability for occasional overnight travel as assigned

Nice To Haves

Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) or relevant military experience

Responsibilities

Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
Demonstrate your mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics
Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment
Communicate with manufacturers as needed to help with diagnoses and parts identification
Consult with the Technical Assistance Group for technical support while on-site
Install all parts ordered for the customer in a timely and professional manner and in line with company policy
Promote and recommend other services provided by Smart Care to customers when needed
Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
Follow safe work practices and accident prevention procedures
Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
Maintain productivity levels in accordance with company standards
Share your expertise by assisting fellow Service Technicians with troubleshooting and technical support