Master Scheduler (49868)

Capitol Imaging Services•Houston, TX

50d•Onsite

About The Position

Capitol Imaging Services, a rapidly growing imaging company, has an immediate opening for a full-time Master Scheduler. This person will be responsible for optimizing appointment availability and maximizing patient access across 18 imaging facilities in the Houston area. This role plays a critical part in ensuring efficient utilization of imaging equipment, improving patient throughput, and supporting revenue growth by proactively identifying and filling open appointment slots.

Requirements

High school diploma required
4+ years of scheduling experience, preferably in healthcare or imaging services
Excellent organizational and multitasking skills
Strong analytical and problem-solving abilities
Effective communication and collaboration skills
Attention to detail and accuracy
Ability to work in a fast-paced, high-volume environment
Data-driven decision-making
Customer service mindset
Initiative and proactive approach to problem-solving

Nice To Haves

Associate’s or Bachelor’s degree preferred
Bilingual proficiency (English/Spanish) preferred
Strong understanding of medical imaging modalities (MRI, CT, X-ray, Ultrasound) preferred
Experience with scheduling or EMR systems (e.g., ABBADOX/PACS) preferred

Responsibilities

Monitor and manage daily, weekly, and long-term imaging schedules across all facilities
Proactively identify open appointment slots and implement strategies to fill gaps
Coordinate with front desk teams, call centers to optimize scheduling workflows
Analyze scheduling patterns, cancellations, and no-shows to improve utilization rates
Prioritize urgent and high-value imaging studies while maintaining balanced schedules
Communicate availability to referral sources and internal teams to increase bookings
Maintain accuracy of scheduling systems and ensure data integrity
Assist in developing and implementing scheduling protocols and best practices
Track key performance metrics such as fill rate, turnaround time, and capacity utilization
Support special projects, including new site openings or service line expansions