About The Position

We are seeking an experienced Master HVAC Technician to diagnose, repair, and maintain residential HVAC systems and equipment. This role involves troubleshooting complex issues, educating homeowners on solutions, and delivering exceptional customer service. The ideal candidate will be comfortable working in various environments, including attics, crawl spaces, and outdoors, and will possess strong communication and organizational skills. You will also play a key role in supporting and mentoring junior technicians and ensuring adherence to safety policies.

Requirements

  • 5+ years of Commercial HVAC service experience
  • Advanced knowledge of HVAC systems, components, diagnostics, and repair practices
  • Strong troubleshooting skills with the ability to resolve complex service issues
  • Excellent communication, organization, and customer service skills
  • Valid driver's license with an insurable driving record
  • Comfortable working in attics, crawl spaces, and outdoor environments
  • Work may be performed in varying weather conditions throughout the year
  • Ability to regularly stand, walk, bend, climb ladders, and work in confined spaces
  • Ability to regularly lift and move 50+ pounds

Responsibilities

  • Diagnose, repair, and maintain residential HVAC systems and equipment
  • Troubleshoot complex HVAC issues and provide effective, long-term solutions
  • Educate homeowners on repair options, system performance, and replacement solutions
  • Deliver exceptional customer service while maintaining high-quality workmanship
  • Maintain a clean, organized service vehicle and professional job sites
  • Accurately document completed work, recommendations, and customer information
  • Support and mentor junior technicians by sharing technical knowledge and best practices
  • Participate in ongoing training, team meetings, and company events
  • Follow all company safety policies and OSHA guidelines
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