Database Specialist (5-10 years of experience)

Sectra•Denver, CO

10h•Hybrid

About The Position

At Sectra, our mission is to contribute to a healthier and safer society. As a Database Specialist, you will play a critical role in supporting that mission by serving as the senior database subject matter expert within our Cloud Operations team. In this role, you will be the primary technical escalation point for complex Microsoft SQL Server environments, partnering closely with Cloud Operations, Support, Deployment, and Product teams to resolve critical customer issues and continuously improve our technical capabilities. Beyond troubleshooting, you will help strengthen the organization through mentoring, knowledge sharing, process improvement, and technical enablement. This is an excellent opportunity for an experienced SQL professional who enjoys solving complex technical challenges while helping elevate the skills of those around them.

Requirements

5-10 years of experience
Microsoft SQL Server expertise
Experience with Microsoft Azure environments
Experience with clustering and high availability technologies

Responsibilities

Serve as the senior technical escalation resource for complex Microsoft SQL Server and database-related customer issues.
Troubleshoot, investigate, and resolve advanced SQL Server performance, availability, and database administration issues across both on-premises and Microsoft Azure environments.
Partner with Cloud Operations, Support, Deployment, and other technical teams to drive timely resolution of high-priority customer escalations.
Provide technical leadership and mentorship to engineers across the organization, serving as a trusted database expert.
Develop and deliver technical training, documentation, and best practices related to SQL Server administration and troubleshooting.
Identify recurring technical challenges and recommend process improvements, automation opportunities, and preventative solutions.
Support complex customer implementations, upgrades, migrations, disaster recovery planning, and database maintenance activities.
Collaborate with Product Management and Development to investigate software defects, validate fixes, and support product improvements.
Create and maintain internal knowledge base articles, troubleshooting guides, and standard operating procedures.
Contribute to Service Enablement initiatives that improve operational efficiency, technical readiness, and cross-functional knowledge sharing.
Stay current on Microsoft SQL Server, Azure SQL technologies, clustering, high availability, and industry best practices.