Master Diagnostic Technician - Toyota of Cerritos
About The Position
The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability. This compensation for this position is $43.00 per flat rate hour which is a combination of hourly and bonus pay. Join our team of passionate automotive service technicians at Toyota of Cerritos, where your skills are not only valued, but also cultivated for long-term growth and success. We offer an state-of-the-art facility with tenured service technicians and advisors in our busy shop!
Requirements
- High School diploma or equivalent
- 5+ years of experience as an automotive technician
- Automotive technical training (varies based on store needs)
- Attention to detail
- Organization and follow-up skills
- Valid in-state driver’s license and have and maintain an acceptable, safe driving record
- A passion for cars and customer service
Responsibilities
- Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
- Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
- Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
- Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
- Documenting work performed on each vehicle on the repair order.
- Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
- Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
- Providing an exceptional customer experience to drive loyalty
Benefits
- Paid Training Opportunities
- Longevity and Productivity Bonus and Incentives
- Generous PTO/Vacation Policy
- Defined Career Paths
- Employee Referral Programs
- Employee Discounts on purchases, parts, and service
- Competitive compensation
- 401k matching
- Insurance plans (health, dental, vision)
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
