Master Data Management Analyst and Specialist

London Drugs Limited•Richmond, BC

37d•Onsite

About The Position

As Master Data Management Analyst / Specialist, you will be a critical part of the day to day execution of master data management across product, vendor, and location domains. Reporting to the Master Data Management Lead, this role serves as the operational foundation of the MDM function—ensuring item setup, data maintenance, and quality standards are upheld consistently and accurately. This role is ideal for someone who is detail driven, highly organized, and interested in building strong expertise in retail data systems, governance, and cross functional collaboration.

Requirements

Strong attention to detail and commitment to data accuracy in a high volume environment
Proficiency in Microsoft Excel, including sorting, filtering, and basic formulas
Ability to learn and operate within MDM/PIM, ERP, and retail data systems
Strong organizational skills with the ability to manage multiple priorities
Effective written and verbal communication skills
Understanding of basic retail concepts such as SKU structures, product hierarchies, and vendor relationships

Nice To Haves

Experience in item setup, merchandise coordination, or data entry within a retail environment
Familiarity with MDM/PIM platforms or retail ERP systems
Basic SQL skills or experience querying relational databases
Exposure to data governance concepts or data stewardship practices

Responsibilities

Execute new item setup within MDM/PIM and ERP systems, ensuring all required attributes, descriptions, hierarchies, UPCs, and pricing fields are completed accurately
Maintain existing product master data, including SKU updates, status changes, replacements, and discontinuations
Manage item lifecycle changes from creation through end of life, following established workflows and service timelines
Coordinate with merchants and buyers to collect and validate item information prior to setup
Ensure product hierarchy assignments (department, class, subclass) align with established taxonomy standards
Partner with Supply Chain on logistical attributes such as case pack, ordering units, and routing requirements
Support vendor onboarding by entering and validating supplier master data including contact details, payment terms, and system specific attributes
Maintain vendor records as updates or changes occur
Assist with maintaining location master data for stores, distribution centres, and cross dock facilities
Route vendor and location changes to appropriate stakeholders for review and approval
Perform routine data quality checks to identify missing, inconsistent, or inaccurate data
Apply validation rules and data standards at point of entry
Document and escalate data quality issues with supporting detail
Assist with tracking data quality metrics and preparing reports
Follow all established data governance policies and procedures
Operate daily within MDM/PIM and ERP platforms, maintaining proficiency with workflows and system tools
Support data migration and system implementation activities including data cleansing and validation
Assist in maintaining process documentation, SOPs, and training materials
Identify recurring data issues or process gaps and surface improvement ideas
Act as a day to day contact for merchants, buyers, and category teams on item setup requests
Communicate proactively on setup status, missing information, and timelines
Collaborate with Planning, Finance, and Supply Chain on data requests impacting their processes
Participate in cross functional initiatives related to new item launches, system changes, or data governance