Master Control HUB Supervisor

TEGNA•Charlotte, NC

2d•Onsite

About The Position

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news. TEGNA’s broadcast operations hub, the TEGNA Stream Center in Charlotte, NC , seeks a Supervisor, Broadcast Hub Operations to join our team. This position is part of a team responsible for the live operation, monitoring and support of multiple stations 24 by 7 in a single centralized environment. The ideal candidate is a self-starter capable of working independently or as part of a team. Must be willing to work onsite at our facility in Charlotte, North Carolina.

Requirements

BA/BS in a related field or equivalent experience
Must have ability to deploy staff in strategic manner to support high profile and live events
Proficient in Excel and the entire Microsoft O365 suite of tools
Knowledge of and ability to use electronic equipment and computer hardware and software related to television broadcast operations, including video and audio routing equipment, file servers, remote transmitter monitoring equipment and multi-channel automation systems.
Ability to troubleshoot, take immediate action, and resolve broadcast issues
Experience in Crispin automation or other automation systems.
Strong customer service attributes and skills
Strong organization and time management skills
Unwavering composure in high-pressure situations
Must be willing to work onsite at our facility in Charlotte, North Carolina
Must be willing and available to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation

Responsibilities

Supervise and perform duties to ensure the on-air integrity of multiple network programming feeds and provide immediate response to emergency situations that may affect on-air programming
Provide technical and operational support to the Hub operations management and master control staff
Ensure that specified technical procedures and company policies are being followed; continuously monitor current procedures and proactively suggest improvements as needed
Responsible for maintenance of operations-based server functions including maintaining server space and general media management
Prioritize daily Media needs
Assist in managing the Broadcast Hub Operations staff, to include scheduling, training, and performance management
Assist with Operational training initiatives to ensure all staff members have an understanding of systems and hardware within the TSC.
Assist with creating SOP for new processes and workflows
Report all on-air discrepancies promptly to management
Able to perform Live On-Air duties in relation to event/operator coverage when necessary
Other duties as assigned

Benefits

Two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas
Access to dental and eye care coverage
Fertility, surrogacy and adoption assistance
Disability and life insurance
401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k).
Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Nine free virtual doctor’s appointments with a physician through Teladoc for all employees and their eligible family members
12 free annual therapy sessions with a licensed clinician through Spring Health for all employees and their eligible family members
Generous Paid Time Off (PTO) benefit
Nine paid holidays per year