Master Control HUB Supervisor

TEGNA Inc. • Charlotte, NC

3d • Onsite

About The Position

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news. TEGNA’s broadcast operations hub, the TEGNA Stream Center in Charlotte, NC, seeks a Supervisor, Broadcast Hub Operations to join our team. This position is part of a team responsible for the live operation, monitoring and support of multiple stations 24 by 7 in a single centralized environment. The ideal candidate is a self-starter capable of working independently or as part of a team. Must be willing to work onsite at our facility in Charlotte, North Carolina.

Requirements

• BA/BS in a related field or equivalent experience
• Must have ability to deploy staff in strategic manner to support high profile and live events
• Proficient in Excel and the entire Microsoft O365 suite of tools
• Knowledge of and ability to use electronic equipment and computer hardware and software related to television broadcast operations, including video and audio routing equipment, file servers, remote transmitter monitoring equipment and multi-channel automation systems.
• Ability to troubleshoot, take immediate action, and resolve broadcast issues
• Experience in Crispin automation or other automation systems.
• Strong customer service attributes and skills
• Strong organization and time management skills
• Unwavering composure in high-pressure situations
• Must be willing to work onsite at our facility in Charlotte, North Carolina
• Must be willing and available to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation

Responsibilities

• Supervise and perform duties to ensure the on-air integrity of multiple network programming feeds and provide immediate response to emergency situations that may affect on-air programming
• Provide technical and operational support to the Hub operations management and master control staff
• Ensure that specified technical procedures and company policies are being followed; continuously monitor current procedures and proactively suggest improvements as needed
• Responsible for maintenance of operations-based server functions including maintaining server space and general media management
• Prioritize daily Media needs
• Assist in managing the Broadcast Hub Operations staff, to include scheduling, training, and performance management
• Assist with Operational training initiatives to ensure all staff members have an understanding of systems and hardware within the TSC.
• Assist with creating SOP for new processes and workflows
• Report all on-air discrepancies promptly to management
• Able to perform Live On-Air duties in relation to event/operator coverage when necessary
• Other duties as assigned

Benefits

• Two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas
• Access to dental and eye care coverage
• Fertility, surrogacy and adoption assistance
• Disability and life insurance
• 401(k) program
• Nine free virtual doctor’s appointments with a physician through Teladoc
• 12 free annual therapy sessions with a licensed clinician through Spring Health
• Generous Paid Time Off (PTO) benefit
• Nine paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree