Master Automotive Service Technician at Hyundai Carlsbad

AutoNation • Carlsbad, CA

5d • Onsite

About The Position

The Master Automotive Service Technician at Hyundai Carlsbad performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability. This role involves interacting daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers. AutoNation is America's most admired automotive retailer, offering factory training, cutting-edge tools, and a clear path to advancement. We support the people who keep vehicles running and are committed to creating a diverse, equitable, and inclusive environment.

Requirements

• High School diploma or equivalent
• 2+ years experience as an automotive technician
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record
• Valid driver’s license
• A passion for cars and customer service

Nice To Haves

• Master-Certified Technician
• Service Advisor
• Service Management

Responsibilities

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty.

Benefits

• Paid Training Opportunities
• Longevity and Productivity Bonus and Incentives
• Generous PTO/Vacation Policy
• Defined Career Paths
• Health insurance options
• Dental insurance
• Vision insurance
• Generous Employee/Technicians Referral Programs
• Employee Discounts on purchases, parts, and service
• 401k matching
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide
• Toolbox relocation assistance of up to $400

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED