Lead Massage Therapist
About The Position
As a Massage Therapist, you will be responsible for providing Massage and Spa services to guests with unparalleled personalized service, professionalism, and exceptional knowledge in the field of the healing arts. You will greet guests warmly and escort them to and from treatment rooms, attending to any immediate needs throughout their Spa visit. You will prepare treatment rooms to client specifications while adhering to property service standards, perform prep work, and properly clean and restock the room as required. Ensuring guest comfort and safety throughout the treatment is paramount, as is maintaining professional ethics while providing personalized service so each guest feels their needs are met. You will maintain the work area with necessary supplies, ensuring the room is immaculate at all times, as well as maintaining cleanliness of all other spa areas including locker rooms. Upholding the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures is essential. You will communicate to management any and all occurrences involving staff or guests in the spa, including guest complaints or misconduct. Additionally, you will actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions, and/or discounts available. Regularly attending, participating in, and supporting training and staff meetings for the spa is also expected.
Requirements
- Minimum of 2 years experience as a licensed massage therapist
- Massage Therapist State License required
- Ability to work a flexible schedule, including weekends and holidays
- Commitment to a minimum of three days a week inclusive of weekends.
Nice To Haves
- Experience in a luxury spa and/or hotel spa environment preferred
- Personal, excellent communication skills, professionalism and love for healing
Responsibilities
- Provide Massage and Spa services to guests with unparalleled personalized service, professionalism, and exceptional knowledge in the field of the healing arts.
- Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa visit.
- Prepare treatment rooms to client specifications while also adhering to the property service standards.
- Perform prep work and properly clean and restock the room as required and needed.
- Ensure guest comfort and safety throughout the treatment.
- Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.
- Maintain the work area with necessary supplies.
- Ensure the room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms.
- Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
- Communicate to management any and all occurrences involving staff or guests in the spa including guest complaints or misconduct.
- Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
- Regularly attend, participate in and support training and staff meetings for the spa.
Benefits
- Medical, Dental, Vision plans
- Flexible Spending Accounts
- Health Savings Account
- Basic Life and AD&D
- Team Member Stay Discounts
- Employee Assistance Program
- Tuition Reimbursement
- Task Force Opportunities
- Career Growth
- Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance
- 401(k) program and receive a 4% match on employee contributions after one year.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
