Massage Therapist

Marriott•Savannah, GA

21d

About The Position

Provide massage services and body treatments to guests, including treatments using body scrubs, wraps, and hydrotherapy. Assess guest needs and ask about contraindications before beginning services. Maintain current techniques, modalities, skills, and licensure. Prepare treatment rooms and workstations, escort guests, and check throughout services to support guest comfort, safety, and security. Promote and sell spa services and related retail offerings. Maintain and sterilize tools, keep work areas clean, dispose of trash and dirty linens, secure supplies and equipment, and follow the daily schedule. Follow procedures for handling inappropriate guest behavior, including stopping a service and informing a supervisor or manager when appropriate. Follow company policies and safety procedures, report accidents and unsafe conditions, and complete required safety training and certifications. Maintain a clean, professional appearance and uniform, protect confidential information and company assets, and provide courteous guest service. Communicate professionally and develop positive working relationships. The role requires extended periods of standing, sitting, or walking; handling objects with fine motor skills and hand-eye coordination; and moving objects weighing up to 10 pounds without assistance. Perform other reasonable duties as requested by supervisors. The position is with Westin, whose stated mission is to support guests’ well-being while traveling and to foster associate well-being, engagement, and inclusion.

Requirements

State or Regional Massage License.
Maintain current skills and licensure in the service area as required by regional requirements.

Nice To Haves

Technical, Trade, or Vocational School Degree.
At least 1 year of related work experience.

Responsibilities

Provide massage services using props and/or products, and body treatments using body scrubs, wraps, and/or hydrotherapy.
Assess guest needs and inquire about contraindications, such as allergies, high blood pressure, and pregnancy, before beginning a service.
Keep current with techniques and modalities related to the field, and maintain required skills and licensure.
Escort guests to and from treatment rooms; arrange the workstation, treatment room, and/or drapes.
Check with guests throughout services to promote comfort, safety, and security.
Promote and sell spa and salon services, including related retail offerings.
Clean, maintain, and sterilize tools; keep the workstation and treatment room clean; dispose of trash and dirty linens; and secure supplies and equipment at the end of each shift.
Monitor and adhere to the day's time schedule.
Handle inappropriate guest behavior according to Marriott International procedures, including stopping a treatment or service and informing a supervisor or manager when appropriate.
Report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
Follow company policies and procedures, maintain a clean and professional uniform and appearance, protect confidential information and company assets, and provide guest service according to company standards.
Communicate clearly and professionally and maintain positive working relationships.
Perform other reasonable job duties as requested by supervisors.