Massage Therapist- On Call

Horseshoe Bay Resort • Santa Fe, NM

11h • Onsite

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We believe our Associates are the shining stars of what we do. We encourage you to bring your true self to work every day, celebrate you, and cheer you on as you shine bright in your career journey. We offer health & wellness programs, best-in-class learning and development, and travel discounts. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Discover the unique charm and character of La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full-service resort in downtown Santa Fe. Resort guests enjoy easy access to Santa Fe landmarks like the New Mexico History Museum and Canyon Road art galleries.

We are looking for our next great team member to join us on our Spa team. We are committed to providing you with:

Exceptional health benefits plan for eligible associates & your family members.
401K matching program for eligible associates.
Discounts with our Crescent managed properties in North America for you & your family members.
Hotel Room Discounts at Marriott branded properties worldwide.
Free Meals

Requirements

• Current State License
• 2-3 years of experience in a similar position
• Excellent customer service skills

Responsibilities

• Confirm all scheduled appointments and arrive at least 15 minutes prior to the first appointment of the day.
• Remain available within one hour during all scheduled shifts.
• Greet guests warmly, maintain eye contact, and address guests by name whenever possible.
• Ensure guests understand their treatment and are comfortable before services begin.
• Refrain from diagnosing medical conditions or providing medical advice.
• Deliver professional, safe, consistent, and ethical massage therapy services.
• Regularly check in with guests during treatments to ensure comfort and adjust pressure, room temperature, lighting, music, or other environmental factors as needed.
• Interact with guests and team members in a friendly, professional, and service-oriented manner.
• Offer water to guests following the completion of their service.
• Clean and prepare treatment rooms after each service to maintain a professional and welcoming environment.
• Complete assigned side work, including linen organization, sanitizing treatment areas, replenishing supplies, cleaning equipment, and maintaining treatment products.
• Adjust massage tables to proper ergonomic working heights.
• Participate in all required training sessions and attend departmental meetings.
• Check in with the Spa Concierge or Front Desk Attendant upon arrival and departure from the spa.
• Adhere to all National Board of Massage Certification regulations, company policies, and applicable state and local requirements.
• Maintain the highest standards of guest service, professionalism, cleanliness, and confidentiality.

Benefits

• Exceptional health benefits plan for eligible associates & your family members.
• 401K matching program for eligible associates.
• Discounts with our Crescent managed properties in North America for you & your family members.
• Hotel Room Discounts at Marriott branded properties worldwide.
• Free Meals

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed