As a Massage Therapist, you will be responsible for providing Massage and Spa services to guests with unparalleled personalized service, professionalism, and exceptional knowledge in the field of the healing arts. You will greet guests warmly, escort them to and from treatment rooms, and attend to their immediate needs throughout their spa visit. Responsibilities include preparing treatment rooms to client specifications while adhering to property service standards, performing prep work, and properly cleaning and restocking the room as required. Ensuring guest comfort and safety throughout the treatment is paramount, as is maintaining professional ethics while providing personalized service. You will maintain the work area with necessary supplies, ensure the room and all other spa areas, including locker rooms, are immaculate at all times. Upholding sanitation and sterilization standards as directed by law and spa policies is crucial. You will communicate any occurrences involving staff or guests, including complaints or misconduct, to management. Additionally, you will actively promote the spa, treatments, services, sessions, and retail products, as well as available programs, promotions, and discounts. Regular attendance and participation in training and staff meetings for the spa are expected.
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Career Level
Mid Level
Education Level
No Education Listed