Massage Therapist

GATE • Ponte Vedra Beach, FL

10d • Onsite

About The Position

Ponte Vedra Inn & Club is seeking a Massage Therapist to deliver professional massage and body treatments to members and guests. The role supports exceptional spa and wellness experiences and Five-Diamond service standards while contributing to guest satisfaction and spa revenue. Responsibilities include providing massage services, maintaining treatment areas and supplies, promoting spa retail products and services, and following safety, sanitation, and licensing requirements. The Massage Therapist also helps create memorable guest experiences and supports the spa team.

Requirements

• Florida State Massage Therapy License, maintained in good standing.
• Demonstrated expertise in Swedish, Deep Tissue, Maternity, and Hot Stone massage techniques.
• Experience performing body treatments and related spa services.
• Strong guest service and interpersonal communication skills.
• Ability to promote and recommend spa products and services.
• Knowledge of safety, sanitation, and state regulatory standards applicable to massage therapy.
• Ability to work a flexible schedule, including weekends, holidays, and split shifts as needed.
• Commitment to ongoing education and professional development.

Nice To Haves

• Minimum one year of massage therapy experience preferred.
• Previous spa experience preferred.

Responsibilities

• Provide professional massage and body treatment services to members and guests in accordance with spa standards.
• Promote spa retail products and services, educate guests about them, and make recommendations.
• Participate in product knowledge, sales, and continuing education training programs.
• Use and maintain proficiency in the spa's booking and scheduling system.
• Prepare treatment rooms and massage areas daily.
• Maintain treatment room supplies, linens, equipment, and inventory levels.
• Stay current on products, techniques, services, and industry developments relevant to the spa.
• Communicate proactively with members and guests to ensure satisfaction and gather feedback.
• Address guest concerns professionally and escalate issues when appropriate.
• Maintain high guest-service standards with a focus on minimizing service complaints.
• Comply with safety, sanitation, and state licensing requirements.
• Maintain cleanliness, organization, and professional presentation throughout the spa and work areas.
• Attend required education, training, and development classes.
• Assist with special projects and perform additional duties as assigned by spa leadership.

Benefits

• Competitive pay
• Paid time off, including vacation, holidays, and sick time
• Medical, dental, vision, life insurance, and disability coverage for eligible team members
• 401(k) with company match
• Flexible scheduling opportunities
• Complimentary parking and employee dining café
• Five-Diamond service training and professional development opportunities
• Certifications and continuing education opportunities
• Complimentary uniform dry-cleaning services
• Career growth and advancement opportunities throughout Gate Hospitality Group
• Preferred lodging rates
• Discounted golf and select recreational amenities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed