Massage Therapist

Marriott•Greensboro, GA

12d

About The Position

Provide massage services and body treatments to guests, using props, products, body scrubs, wraps, and/or hydrotherapy. Assess guest needs and ask about contraindications before beginning services. Maintain current knowledge of techniques and modalities, escort guests to and from treatment rooms, prepare the workstation and treatment room, and check regularly with guests to support their comfort and safety. Promote and sell spa services and related retail offerings. Clean, maintain, and sterilize tools; keep the workstation and treatment room clean; dispose of trash and used linens; and secure supplies and equipment at the end of each shift. Follow the daily time schedule and respond to inappropriate guest behavior according to company procedures, including stopping a service and notifying a supervisor or manager when appropriate. Maintain current skills and licensure as required by regional regulations. The role also involves reporting accidents, injuries, and unsafe conditions; completing required safety training and certifications; following company policies; maintaining a clean and professional appearance; protecting confidential information and company assets; welcoming guests and addressing their service needs; communicating professionally; and maintaining positive working relationships. Perform other reasonable duties as requested by supervisors. The position requires standing, sitting, or walking for extended periods; manipulating objects of varying sizes and weights with fine motor skills and hand-eye coordination; and moving, lifting, carrying, pushing, pulling, or placing objects weighing up to 10 pounds without assistance. Marriott International describes its workplace as an equal-opportunity environment that values associates’ diverse backgrounds and experiences. The Ritz-Carlton emphasizes gracious, thoughtful luxury service and expects associates to learn and exemplify its Gold Standards, including its Employee Promise, Credo, and Service Values.

Requirements

State or Regional Massage License.
At least 1 year of related work experience (preferred qualification).
Ability to stand, sit, or walk for an extended period of time.
Ability to grasp, turn, and manipulate objects of varying size and weight, with fine motor skills and hand-eye coordination.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

Technical, Trade, or Vocational School Degree.
At least 1 year of related work experience.
No supervisory experience is listed as the preferred supervisory background.

Responsibilities

Provide massage services and body treatments to guests using appropriate props, products, body scrubs, wraps, and/or hydrotherapy.
Assess guest needs and ask about contraindications, such as allergies, high blood pressure, and pregnancy, before beginning services.
Keep up to date with techniques and modalities related to the field.
Escort guests to and from treatment rooms and prepare the workstation, treatment room, and drapes.
Check with guests throughout services to promote comfort, safety, and security.
Promote and sell spa and salon services, including related retail offerings.
Clean, maintain, and sterilize tools; maintain the cleanliness of the workstation and treatment room; dispose of trash and dirty linens; and secure supplies and equipment at shift end.
Monitor and follow the daily time schedule.
Follow company procedures for inappropriate guest behavior, including stopping a treatment or service and informing a supervisor or manager when appropriate.
Maintain current skills and licensure in the service area according to regional requirements.
Report accidents, injuries, and unsafe work conditions to a manager, and complete safety training and certifications.
Follow company policies and procedures; maintain a clean and professional uniform and appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address their service needs, and thank them with genuine appreciation.
Communicate clearly and professionally and maintain positive working relationships.
Perform other reasonable job duties as requested by supervisors.