Massage Therapist

Auberge Collection•Dallas, TX

67d•Onsite

About The Position

The Massage Therapist provides professional massage and wellbeing services with a high level of skill, professionalism, and expertise in the healing arts. This role is focused on delivering consistent, personalized treatments that enhance guest wellness, comfort, and overall wellbeing experience while upholding service standards.

Requirements

Minimum of two (2) years’ experience as a licensed Massage Therapist
Valid Massage Therapist State License required
Strong knowledge of massage and bodywork techniques
Excellent communication and guest service skills
Professional appearance and demeanor required at all times
Passion for wellness and the healing arts
Ability to work a flexible schedule, including weekends and holidays
Commitment to a minimum of three (3) days per week, including weekends

Nice To Haves

Experience in a luxury wellbeing or hotel spa environment preferred
CPR/First Aid certification preferred
Bilingual abilities preferred

Responsibilities

Greet guests warmly and escort them to and from treatment rooms
Provide attentive care to guests before, during, and after treatments
Prepare treatment rooms according to guest preferences and wellbeing standards
Perform massage and body treatments tailored to individual guest needs
Ensure guest comfort, privacy, and safety at all times
Set up, clean, sanitize, and restock treatment rooms between services
Maintain cleanliness and presentation of wellbeing public areas, including relaxation lounges, hallways, and reception-adjacent wellbeingces
Ensure locker rooms, showers, and restroom areas are clean, stocked, and guest-ready at all times
Monitor wellbeing common areas throughout the day and address cleanliness or maintenance needs promptly
Replenish towels, water, amenities, and guest supplies in public wellbeing areas
Report any maintenance issues, safety concerns, or cleanliness deficiencies in wellbeing areas to management
Maintain all wellbeing areas, including treatment rooms and public spaces, in an immaculate condition
Uphold professional ethics and deliver consistent, high-quality guest service
Maintain proper sanitation and sterilization procedures in compliance with regulations and wellbeing policies
Maintain adequate supplies and ensure all treatment rooms are fully stocked
Communicate any guest concerns, incidents, or complaints to management promptly
Promote wellbeing services, treatments, retail products, and available programs when appropriate
Educate guests on available services and recommend appropriate treatments when suitable
Maintain accurate records of treatments and guest preferences as required
Follow all wellbeing operational policies, procedures, and brand standards