Massage Therapist

Wheeling Park Commission•Wheeling, WV

36d•Onsite

About The Position

The Massage Therapist will provide guests with massage and body treatment services in a safe and professional manner and in compliance with state laws and the Code of Ethics of the American Massage Therapy Association. This role involves performing professional massage services utilizing various techniques, promoting The West Spa, maintaining inventory and a clean work environment, increasing revenue through product sales, and ensuring guest satisfaction. The therapist will also assist in all areas of the spa when not scheduled for an appointment and maintain familiarity with all spa and resort activities, services, and products. The position requires flexibility in scheduling, including weekends, evenings, and holidays, and adherence to safety rules and policies.

Requirements

Current WV license certification in massage therapy and bodywork.
Embrace and promote Oglebay’s philosophy, programs, culture, and high expectations to deliver Legendary Customer Service.
Anticipate, identify, and ensure guest needs are being met.
Exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
Must be able to perform all services within their designated license.
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
1-3 years experience in a professional massage therapy environment.
Adhere to Wheeling Park Commission’s safety rules and policy.

Nice To Haves

Resort Spa experience a plus.

Responsibilities

Provide guests with massage and body treatment services in a safe and professional manner.
Perform professional massage services utilizing various techniques (Swedish, Deep Tissue, Reflexology, Stone/Bamboo Massage, Pregnancy Massage).
Assist in the promotion of The West Spa through working trade shows/special events or performing chair massages.
Monitor trends in the Spa industry and present new ideas to the Lead Massage Therapist.
Maintain inventory of all products necessary for massage therapy and body treatments.
Notify the Lead Massage Therapist of equipment status and supply needs.
Maintain a clean and neat work environment at all times.
Increase revenue through the sales of spa related skincare and body products.
Maintain familiarity of all personal services and any revisions in skincare products or procedures.
Assist with all areas of the spa when not scheduled for an appointment.
Maintain familiarity of all spa and resort activities, services, and products.
Ensure Massage Treatment rooms are staged for maximum guest impact.
Attend training seminars, conferences, schools, and meetings as directed.
Complete appropriate trainings listed on the human resources Training Matrix.
Adhere to Wheeling Park Commission’s safety rules and policy.
Solve guest problems and complaints in a proper manner.
Maintain harmonious working relationships with fellow employees.