Massage Therapist- The Westin Grand Cayman Seven Mile Beach Resort & Spa

Pyramid Global Hospitality

3d•$7 - $7•Onsite

About The Position

The Beauty/Massage Therapist will work as a member of our Hibiscus Spa team, performing various Spa services depending on their specialty. These services will be performed at the highest level and may include: massages, body treatments, facials, manicures, pedicures, hair removal etc. The Beauty Therapist will report directly to the Spa Supervisor/Manager.

Requirements

Fully qualified and licensed Beauty Therapist and Massage Therapist (current license must be transferable or eligible for Cayman Islands licensure)
Graduation from an accredited school of massage therapy and beauty therapy
Certification in full Anatomy & Physiology required
Minimum 2+ years of hands-on experience as a Spa/Beauty Therapist in a luxury hotel, resort, or high-end spa (4- and 5-star experience preferred)
Multi-skilled across massage therapy, advanced facial treatments, nail technology, and body waxing/threading
Proven retail sales experience and ability to meet and exceed sales targets
Strong guest relations and customer service background with outstanding communication skills
Excellent command of the English language (spoken and written)
Professional appearance, enthusiastic personality, and genuine passion for wellness
Ability to multitask calmly in a fast-paced, high-volume environment
Full flexibility to work days, evenings, weekends, holidays, and split shifts as required

Nice To Haves

Skin Care training from a recognized product house (e.g., Elemis, Biologique Recherche, La Mer, etc.) strongly preferred

Responsibilities

Perform a wide variety of spa services safely and professionally in accordance with Spa Standard Operating Procedures and Health & Safety guidelines
Deliver all types of massages including Deep Tissue, Swedish, Aromatherapy, Hot Stone, Reflexology, and pregnancy massage (where qualified)
Perform facials, body treatments, exfoliations, wraps, and masks using premium product lines
Provide manicures, pedicures (including gel/polish application), nail shaping, and artistic design
Perform hair removal services using hot wax, sugaring, threading, or other techniques
Consult with guests to recommend and customize treatments and home-care retail products; actively up-sell and cross-sell services and products
Maintain full and accurate guest records, treatment notes, and contraindication checks
Ensure treatment rooms and work areas are impeccably clean, organized, and stocked to luxury resort standards
Monitor and report low inventory of products, linens, and supplies to the Spa Supervisor in a timely manner
Stay current with industry trends, new techniques, and product knowledge
Begin and end all appointments precisely on time while delivering a warm, unhurried guest experience
Assist with spa retail display, stocking, and inventory management when needed
Perform other reasonable duties as assigned by Spa Management

Benefits

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training
Uniform provided
Staff meals
Generous discounts on spa treatments and products
Highly competitive commission on services and retail sales
Share of spa service charge / gratuity pool
Health insurance, pension, paid vacation, and sick leave as required by Cayman Islands Labour Law