Massage Therapist

Marriott•Atlanta, GA

About The Position

The Massage Therapist provides massage services and body treatments to guests, using props, products, body scrubs, wraps, and/or hydrotherapy. The therapist assesses guest needs and asks about contraindications before beginning each service, checks regularly to promote guest comfort and safety, and escorts guests to and from treatment rooms. They prepare and maintain the workstation and treatment room, keep to the daily schedule, and promote spa and salon services, including retail offerings. The role requires maintaining current skills and licensure in accordance with regional requirements and responding to inappropriate guest behavior under Marriott International procedures, including stopping a service and informing a supervisor or manager when necessary. The therapist also follows company policies and safety procedures, reports accidents and unsafe conditions, completes required safety training and certifications, maintains a clean and professional appearance, protects confidential information and company assets, and provides courteous, professional guest service. The role involves collaborating positively with others and performing other reasonable duties as requested by supervisors.

Requirements

State or Regional Massage License.
At least 1 year of related work experience (preferred qualifications).

Nice To Haves

Technical, Trade, or Vocational School Degree.
At least 1 year of related work experience.
No supervisory experience.

Responsibilities

Provide massage services using props and/or products.
Provide body treatments using body scrubs, wraps, and/or hydrotherapy.
Assess guest needs and inquire about contraindications, such as allergies, high blood pressure, and pregnancy, before beginning services.
Keep current with techniques and modalities related to the field.
Escort guests to and from treatment rooms.
Arrange the workstation, treatment room, and/or drapes.
Check with guests throughout services to promote comfort, safety, and security.
Promote and sell spa and salon services, including related retail offerings.
Clean, maintain, and sterilize tools.
Maintain cleanliness of the workstation and/or treatment room, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
Monitor and adhere to the daily time schedule.
Address inappropriate guest behavior according to company procedures, including stopping a service and informing a supervisor or manager when necessary.
Maintain current skills and licensure as required by regional requirements.
Report accidents, injuries, and unsafe work conditions to a manager; complete safety training and certifications.
Follow company policies and procedures, maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
Communicate clearly and professionally and maintain positive working relationships.
Stand, sit, or walk for extended periods and manipulate objects requiring fine motor skills and hand-eye coordination.
Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Perform other reasonable job duties as requested by supervisors.