Massage Therapist

Sauna House Bonita Springs•Bonita Springs, FL

13d•$17 - $52•Onsite

About The Position

At Sauna House, we've reimagined the ancient traditions of the thermal cycle for the modern world. We create intentional experiences that promote recovery, relaxation, and well-being through heat, cold, rest, and therapeutic massage — welcoming everyone from seasoned practitioners to those just beginning their wellness journey. We believe exceptional guest experiences begin with exceptional people, which is why we invest in our team through coaching, collaboration, and real opportunities for growth. Mission — To improve the mental and physical well-being of the world, one guest at a time. Values — Belonging, Joy, Honesty, Stewardship, Presence The Massage Therapist delivers safe, personalized, high-quality massage services that reflect Sauna House's commitment to hospitality, wellness, and guest care. Through clinical excellence and meaningful guest relationships, you help create an environment where every guest feels cared for, restored, and inspired to continue their wellness journey — while contributing to membership growth, guest loyalty, and the overall success of your location.

Requirements

Active Massage Therapist license in good standing in the state of employment, maintained throughout employment
Current professional liability insurance, or the ability to obtain coverage prior to employment
Ability to build rapport, communicate treatment recommendations effectively, and create personalized wellness experiences
Ownership mindset with a hospitality-first mentality — humble, adaptable, and confident
Strong emotional intelligence, communication skills, attention to detail, and time management
Commitment to continuous growth — actively seeks feedback and refines clinical skills
Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs
Ability to successfully complete a pre-employment background check in accordance with applicable laws and company policy

Nice To Haves

2+ years of professional massage therapy experience in a spa, wellness, hospitality, or clinical setting preferred — recent graduates with exceptional interpersonal skills and a hospitality-first mindset are encouraged to apply

Responsibilities

Deliver exceptional massage services that reflect Sauna House’s treatment philosophy, hospitality standards, and personalized guest care
Maintain the highest standards of safety, ethics, clinical judgment, and scope of practice
Listen actively, assess individual needs, and customize treatments that support each guest’s wellness journey
Resolve guest questions and service concerns with professionalism and empathy, partnering with leadership when appropriate
Educate guests on memberships, massage services, wellness offerings, and self-care recommendations
Recommend services and products based on each guest’s needs, preferences, and treatment goals
Drive rebooking, membership conversion, and long-term loyalty through consistently exceptional treatments
Participate in promotional campaigns, special events, and community initiatives
Arrive shift-ready and keep treatment rooms clean, stocked, sanitized, and presentation-ready for every guest
Stay on time, minimize treatment delays, and communicate proactively about schedule changes or guest needs
Maintain accurate, timely treatment documentation while protecting guest privacy and confidentiality
Monitor supply levels and follow opening, mid-shift, and closing procedures
Uphold Sauna House massage protocols, sanitation standards, company policies, and state licensing requirements
Seek and apply coaching, feedback, and ongoing education to strengthen clinical skills and guest care
Protect the quality, professionalism, and reputation of the Sauna House massage experience
Communicate effectively with the Lead Massage Therapist, location leadership, Guest Service Coordinators, and fellow therapists
Collaborate with front-of-house teams to support a seamless guest journey from arrival through departure
Participate in team meetings and training, and contribute ideas that improve treatment quality and the guest experience
Demonstrate flexibility by supporting operational needs and adapting to changing business priorities