Massage Therapist

Arch Amenities Group • Cincinnati, OH

18d • $32 - $35

About The Position

Arch Amenities Group is seeking a part-time Massage Therapist for Spa Operations. The role provides massages and other body treatments to guests at the facility and at off-site health fairs and marketing events. The therapist performs services in accordance with established guidelines, current licensure, guest expectations, and Arch Amenities Group standards. The role may require evening shifts during the week and weekend availability, including at least one weekend day and one evening during the week. Compensation starts at $32–$35 per service hour plus gratuities, depending on previous work history.

Requirements

• High school diploma or GED.
• Valid state massage therapy license or other credentials required by the state of Ohio.
• Previous massage and bodywork experience.
• Customer service experience, preferably in a spa.
• Ability to build rapport with guests and explain treatments and services.
• Excellent customer service skills and work ethic.
• Ability to be efficient, well organized, and handle a variety of duties simultaneously.
• Energetic, enthusiastic, and motivational demeanor.
• Professional manner, discretion, and appearance.
• Good verbal and written communication skills.
• Strong team-player skills.
• Comfort with recommending services and products.
• Availability for at least one weekend day and one evening during the week; the role may also involve nights, weekends, and holidays when the facility is open.
• Ability to stand for long periods.
• Ability to exert up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects; may occasionally lift or move up to 25 pounds.
• Ability to balance, kneel, crouch, reach, stand, walk, push, pull, lift, grasp, use tactile sense, perform repetitive motions, and see, hear, talk, and maintain visual acuity.
• Ability to work in conditions that may include exposure to odors, fumes, and vibrations.

Responsibilities

• Provide massages and body treatments according to service guidelines and guest expectations.
• Perform treatments on the services menu that are within current licensure.
• Assess guest contraindications that may prevent a service from taking place.
• Attend to guests’ needs throughout services and use universal precautions.
• Clean and disinfect equipment daily; keep work areas clean and set up according to procedures.
• Maintain knowledge of spa services and product ingredients, explain product benefits, answer guest questions, and recommend products and other treatments.
• Begin and end treatments on time; work the assigned schedule and arrive and depart on time.
• Inform the Spa Manager or other management personnel about product needs.
• Create and maintain client histories and treatment notes when appropriate.
• Complete assigned side work, attend scheduled meetings, complete mandatory training, and submit required paperwork by its due date.
• Report incidents or accidents to management.
• Perform other duties as assigned.
• Provide services at off-site health fairs and marketing events.
• Maintain Arch Amenities Group standards, values, policies, and brand standards.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED